Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rae Evans

Woodridge,QLD

Summary

Dedicated and resourceful Court Support Officer from Doomadgee, a remote Aboriginal community, with over five years of experience in professional office settings, including a strong background in the legal and justice sectors. With firsthand experience as an Indigenous person, I bring a unique understanding of the challenges faced by Indigenous communities, having worked both within my own community and beyond. Skilled in liaising with lawyers, providing support to vulnerable clients—particularly Indigenous clients—and facilitating clear communication between clients and legal professionals. Adept at legal document management, client referrals, administrative support, and data entry, with a proven ability to maintain confidentiality and ensure accurate recordkeeping.

Holding a Diploma of Criminology and Criminal Justice, and currently pursuing a Bachelor of Laws (Honours), I have a solid foundation in legal frameworks and a commitment to supporting marginalized communities. With exceptional communication, problem-solving, and organizational skills, I am equipped to engage effectively with diverse groups and advocate for the needs of Indigenous peoples.

As someone who has both personally and professionally navigated the complexities of Indigenous engagement, I am passionate about improving outcomes for my community. I am eager to contribute my skills and experiences to the role of Principal Advisor, Indigenous Engagement. I am confident that my legal knowledge, lived experience, and dedication to community engagement make me an ideal candidate for this position.

Overview

2025
2025
years of professional experience

Work History

Administrator - Casual

Qube Heavy Lift
  • Greeting and directing visitors.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Streamlined invoice processing, reducing average payment turnaround time.
  • Oversaw maintenance of office equipment.
  • Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
  • Collected, arranged, and input information into database system.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.

Court Support Officer

Aboriginal and Torres Strait Islander
05.2024 - Current
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
  • Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
  • Created, prepared, and delivered reports to various departments.
  • Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.

Fielding telephone calls

02.2023 - 04.2024
  • Can undertake challenging tasks
  • Can make decisions independently
  • Quick thinker
  • Highly self-motivated
  • Excellent written communication skills
  • Excellent judgement and ability to assess risk
  • Work well under pressure
  • Ability to adjust contentedly in new environments
  • Works well in teams, demonstrated in sporting teams and work
  • Resilient
  • Leadership skills
  • Customer Service Skills
  • Marketing Promotions
  • Basic Cellar Knowledge
  • Using hygiene practices for food safety
  • WHS safe

Research Administration Assistant - Part-time

The University of Queensland
03.2022 - 01.2023
  • Providing secretarial and administrative support to relevant meetings and committees involving staff, project investigators and relevant stakeholders
  • Undertaking basic data entry, including digitising research data
  • Supporting communication and engagement activities, including stakeholder workshop and event planning using multi-modal platforms (face-to-face and online)
  • Related duties as required by project staff and investigators, relevant to the IMHIP-Youth project
  • Assist with office coordination such as calendar of appointments and meetings, room or electronic meeting bookings, catering, and resource requirements
  • Assisting with travel coordination - lodging travel requests, reconciling travel statements, booking flights and accommodation
  • Undertaking reconciling of cab vouchers

Internship - Casual

Gadens Lawyers
01.2020 - 02.2020
  • Researching
  • Knowledge centre
  • Safe custody
  • Archiving
  • Assisted with mailroom duties within the firm
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.

Administration Assistant - Casual

Save the Children
11.2019 - 02.2020
  • Computer Operations & Data Entry
  • Answering telephones & following up on Customer queries
  • Solving customer inquiries
  • Assisting with filing & all other office duties

Customer Assistant - Casual

Retail Store
01.2016 - 01.2018
  • Customer service
  • Money Handling
  • Stock control & handling
  • Cleaning of store

Education

Bachelor of Laws - Law

Griffith University
11-2027

Diploma of Criminology And Criminal Justice - Criminology

Griffith University
10-2023

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Administrative support
  • MS office
  • Documentation and reporting
  • Decision-making
  • Team building and leadership
  • Personable and approachable
  • Data confidentiality
  • Document management
  • Problem-solving
  • Document control
  • Resourceful and analytical
  • Timesheet processing
  • Supplies ordering
  • Meeting facilitation
  • Travel arrangements
  • Client communication
  • Verbal and written communication
  • Filing system organization
  • Database management

Accomplishments

    Recipient of the

Timeline

Court Support Officer

Aboriginal and Torres Strait Islander
05.2024 - Current

Fielding telephone calls

02.2023 - 04.2024

Research Administration Assistant - Part-time

The University of Queensland
03.2022 - 01.2023

Internship - Casual

Gadens Lawyers
01.2020 - 02.2020

Administration Assistant - Casual

Save the Children
11.2019 - 02.2020

Customer Assistant - Casual

Retail Store
01.2016 - 01.2018

Administrator - Casual

Qube Heavy Lift

Bachelor of Laws - Law

Griffith University

Diploma of Criminology And Criminal Justice - Criminology

Griffith University
Rae Evans