RAE GARDY
Hallett Cove,Australia
Summary
Experienced Administrative Professional with over 10 years of expertise in administration and customer service. Proficient in high-level information technology software, including SharePoint and the Microsoft Office Suite, with a proven ability to streamline processes and enhance efficiency. Recognized for exceptional communication skills, adaptability, and a commitment to delivering outstanding service in diverse environments. Skilled in problem-solving, multitasking, and fostering positive stakeholder relationships to achieve organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Educator
Beyond Early Learning
01.2024 - Current
- Encouraged children to share their ideas and opinions in a safe and supportive environment, fostering confidence and self-expression
- Implemented and maintained a clean, safe and organised learning space that adhered to health and safety standards
- Regularly assessed each child’s developmental progress through detailed observations and accurate record-keeping
- Engaged with parents and guardians to discuss children’s progress, addressing individual needs collaboratively
- Planned and delivered creative lessons that promoted problem-solving, critical thinking, and self-expression
- Collaborated with fellow educators to design and implement age-appropriate curricula that supported holistic development
Business Consultant
MAS National
08.2023 - 01.2024
- Company Overview: Adelaide METRO
- As a Business Consultant I helped navigate the AASN contract world for employers, Apprentices and Trainees
- Conducted sign-up appointments, which is where you support employers as well as apprentices/trainees into beginning the apprenticeship journey
- Completed milestone check ins with all parties
- Carried out daily administration duties such as returning phone calls and emails
- Wrote weekly and monthly reports for executives as well as meeting KPI’s every month
- Adelaide METRO
Mobile Employment Consultant
MAS National
07.2022 - 08.2023
- Provided one-on-one support to clients that are receiving Centrelink support Payments
- Responsible for delivering high quality, individual tailored services, and support to each client with the aim of placing them into sustainable employment or help progress them through their employment journey through upskilling
Education Support Worker
MADEC Riverland
05.2022 - 07.2022
- Conducted phone support for all students studying with MADEC Training, as well as students interested in studying with MADEC training
- Completed daily administrative tasks such as monthly reports and creating induction packages for each course
Employment Consultant
MADEC Riverland
05.2021 - 05.2022
- Provided one-on-one support to clients that are receiving Centrelink support payments
- Responsible for delivering high quality, individual tailored services, and support to each client with the aim of placing them into sustainable employment or help progress them through their employment journey through upskilling
Patient Administrator
Loxton Physiotherapy
12.2020 - 05.2021
- Assisted in scheduling appointments by coordinating with physicians’ offices and healthcare providers to ensure seamless patient care
- Collaborated with external vendors to procure supplies essential for daily operations
- Maintained and managed patient databases using computer systems, including Microsoft Office Suites, to ensure accurate records
- Monitored and tracked medical claims through third-party payers, ensuring timely reimbursement for services rendered
- Participated in training sessions to enhance organisational effectiveness and support continuous improvement initiatives
Administration Officer / Personal Assistant
Wimmera Health Care Group
08.2019 - 12.2020
- Answered client phone calls and emails, addressing questions, complaints, and needs to ensure high-quality service
- Managed incoming mail by responding to general inquiries or redirecting as necessary
- Implemented efficient document control processes to maintain compliance with company policies
- Provided comprehensive administrative support to senior management, including scheduling meetings, preparing documents, and maintaining organised filing systems
- Monitored and updated inventory levels through regular stocking, ensuring operational efficiency
- Delivered regular and timely status reports to the internal management team
- Created detailed employee performance metric reports using Microsoft Office Suite
- Fostered positive interdepartmental relationships to promote a collaborative work environment
Information Technology Systems Officer
Wimmera Health Care Group
02.2015 - 08.2019
- Completed study as a Trainee for a year and completed my Certificate III Information, Digital Media and Technology
- Became one of the technicians on call for IT
- Completed Help Desk Calls, Computer Software updates and monitoring
- Was the dedicated trainer for all Information Technology systems to other WHCG staff
Education
Certificate III - Early Childhood Education & Care
MADEC Training
05.2024
Certificate III - Information Digital Media & Technology
Federation University
06.2016
Diploma - Graphic Design
Federation University
01.2015
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Documentation skills
- Planning skills
- Monthly reporting
- Adept in Microsoft Office Suite, SharePoint
- Networking strategies
Certification
- First Aid Certificate, CPR & HLTAID012 Childcare First Aid
- RRHAN-EC, 12/31/27
Timeline
Educator
Beyond Early Learning
01.2024 - Current
Business Consultant
MAS National
08.2023 - 01.2024
Mobile Employment Consultant
MAS National
07.2022 - 08.2023
Education Support Worker
MADEC Riverland
05.2022 - 07.2022
Employment Consultant
MADEC Riverland
05.2021 - 05.2022
Patient Administrator
Loxton Physiotherapy
12.2020 - 05.2021
Administration Officer / Personal Assistant
Wimmera Health Care Group
08.2019 - 12.2020
Information Technology Systems Officer
Wimmera Health Care Group
02.2015 - 08.2019
Certificate III - Information Digital Media & Technology
Federation University
Diploma - Graphic Design
Federation University
Certificate III - Early Childhood Education & Care
MADEC Training
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