Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

Rae Holmes

WERRIBEE,VIC

Summary

Qualified Lived Experience Peer Practitioner with 10+ years experience in customer facing service roles diverse industries and extensive lived experience in peer support and advocacy. Demonstrates exceptional skills in conflict resolution, communication and problem solving with crisis management experience and trained extensivly in first aid. Passionate about Mental Health and using own lived experience to help others develop skills to improve their own mental health and quality of life.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Youth Program Volunteer

Linking The Next Steps
03.2025 - Current
  • Established new positive relationships with local community members and donors by organising and participating in fundraisers aimed at increasing organizational awareness.
  • Coordinated with placement students and other volunteers to ensure program objectives were met efficiently and effectively.
  • Developed capacity building programs for neurodivergent young people to assist in the school to work life transition.
  • Developed strong communication skills through regular interaction with diverse groups of individuals during programs.

RESCUE COORDINATOR

Alley Katz Australia
02.2022 - 12.2024
  • Coordinated successful fundraisers, liaising with local businesses to gain support and raise awareness of animal welfare.
  • Maintained extensive records on cats in care.
  • Personally facilitated medical care, adoption and welfare operations.

CHEF

Cargo Restaurant and Bar
11.2020 - 03.2022
  • Managed all sections of kitchen, focusing on wood fired pizza section, crafting handmade dough and sauces daily.
  • Maintained kitchen equipment, ensured safety standards were being adhered to.
  • Aided head chef with administrative duties such as stock ordering and kitchen maintenance records.
  • Collaborated with a diverse team of chefs to ensure a smooth and high quality service.

STORE MANAGER

Ally Fashion
11.2019 - 03.2020
  • Handled daily store operations, including administrative duties such as scheduling, data entry and stock maintenance.
  • Maintained high customer service standards, addressing concerns effectively.
  • Fostered positive team dynamics, resolving conflicts swiftly and respectfully.
  • Led retail operations, visual merchandising and stock management for the store.

MARKETING CONSULTANT

Illuminate Marketing
02.2018 - 07.2019
  • Engaged with potential donors over a wide range of industries for the Alanna and Madeline Foundation, ensuring high standards of customer service.
  • Personally raised over $60,000 through fundraising efforts, particularly the education of services provided by the foundation.

Education

CERT IV - MENTAL HEALTH

Victoria University Polytechnic
Footscray, VIC
07.2025

BACHELOR OF ARTS - PSYCHOLOGY

Deakin University
02.2021

CERTIFICATE II - MARITIME OPERATIONS COXSWAIN GRADE 1 NEAR COASTAL

Ballina Maritime Technical College
Ballina, NSW
01.2017

CERT I - MARITIME OPERATIONS

Ballina Maritime Technical College
Ballina, NSW
01.2017

Skills

  • Nonprofit experience
  • Training facilitation
  • Collaborative approach
  • Customer service
  • Friendly and outgoing
  • Community service
  • Adaptability and dependability
  • Computer skills
  • Team collaboration
  • Team leadership
  • Conflict resolution
  • Coaching and mentoring

Accomplishments

  • Successfully advocated for fellow students during my course.
  • Organised, donated to and facilitated a successful fundraiser of over 80 guests for Linking the Next steps.
  • Supervised teams of up to 10 students and volunteers.
  • Co-ordinated 15 successful rescues of lost and feral cats.
  • Developed new programs for neurodivergent young people.

Affiliations

  • Linking the Next Steps (Charity)


Certification

  • Working with Children's check No. 3349305A
  • Provide CPR, Provide Emergency Life Support and Provide First Aid certificates
  • National Police Check

Interests

  • Drawing and Painting
  • Creative Writing
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Youth Program Volunteer

Linking The Next Steps
03.2025 - Current

RESCUE COORDINATOR

Alley Katz Australia
02.2022 - 12.2024

CHEF

Cargo Restaurant and Bar
11.2020 - 03.2022

STORE MANAGER

Ally Fashion
11.2019 - 03.2020

MARKETING CONSULTANT

Illuminate Marketing
02.2018 - 07.2019

BACHELOR OF ARTS - PSYCHOLOGY

Deakin University

CERTIFICATE II - MARITIME OPERATIONS COXSWAIN GRADE 1 NEAR COASTAL

Ballina Maritime Technical College

CERT I - MARITIME OPERATIONS

Ballina Maritime Technical College

CERT IV - MENTAL HEALTH

Victoria University Polytechnic
Rae Holmes