Rae McKinnon
Canberra,ACT
Overview
33
33
years of professional experience
Work History
Senior Data and Research Agreement Coder (APS Level 5)
Department of Employment & Workplace Relations
09.2024 - Current
- Responsible for coding the details of federal collective agreements and maintaining database
- Read and interpret complex enterprise agreements and reference an extensive coding framework to record key agreement data and input related data into the Department’s Workplace Agreements Database. This information primarily informs reports and economic modelling by a range of Australian Public Service agencies on behalf of Government. In so doing, I am required to analyse documents thoroughly and accurately – the effectiveness of which is critical to ensure the integrity of this data is maintained.
- Responsible for undertaking training and supervision of new agreement researcher staff
- Undertaking ad hoc quality assurance tasks, including the investigation of errors, legislative changes or emerging issues, proposing amendments to existing processes and communicating changes to team.
Team Leader (Acting APS 6)
Department of Employment and Worklplace Relations
03.2025 - 05.2025
- Acted at the APS 6 LEVEL – Team leader
- Assuming responsibility for management of the agreement researcher team, including administrative process, in the absence of the lead agreement researcher
- Managed staff and daily workload functions. Managed the printing and sorting of enterprise agreements into patterns and everyday agreements, printing of coding sheets. Checked coders agreements and coding sheets for errors and rectified as required. Scanned and uploaded coding sheets to the WAD database. Assisted with more complex ad-hoc external stakeholder enquiries and assisted analysts with data information required for trends reporting.
Data and Research Agreement Coder (APS Level 4)
Department of Employment & Workplace Relations
06.2009 - 2024
- Responsible for coding the details of federal collective agreements and maintaining database
- Read and code the details of federal collective agreements approved by the Fair Work Commission and input related data into the Department’s Workplace Agreements Database. Critical capabilities required for this role are to have an eye for detail, an understanding of relevant legislation, to focus and concentrate hard, to know what you are doing and why, and to seek advice as required. Manage workload under limited supervision to deliver high quality and timely outputs.
Casual Receptionist
Thrifty Car Rental Franchise
01.2008 - 07.2011
- Responsible for daily office operation of Golf Club and Hotel
- Greeted guests on arrival, checked motel guests in and out and booked and amended related reservations on room master data base, managed Golf Club membership database, cash handling, membership renewal, bar assistance, managed housekeeping emergencies, general inquiries, operation and maintenance of office equipment and office administration.
Casual Rental Sales Officer
Thrifty Car Rental Franchise
07.2005 - 01.2008
- Responsible for managing counter sales
- Managed all arrangements for the front office of the Canberra Airport – primary responsibility for client liaison, arranging car reservations for clients, arranging rental agreements and car hire requirements, managing the client database, and liaison with other franchises on car return arrangements.
Operations Manager
Thrifty Car Rental Franchise
04.2000 - 07.2004
- Responsible for managing/overseeing the delivery of all day-to-day business operations
- Managed hire fleet consisting of over 120 vehicles – primary responsibility for managing the operation and staff for four Canberra franchise locations, administering accounts and complex insurance matters, managing staff productivity, development and morale, compiling staff rosters, maintaining Carsplus database and setting related financial targets, preparing and maintaining office accounts payable and receivable, preparing complex workplace documents including client correspondence, compiling statistics for reporting purposes, marketing business objectives and maintaining senior industry networks.
Duty Manager
Thrifty Car Rental Franchise
03.1997 - 04.2000
- Responsible for managing and overseeing all counter sales
- Supervised and managed location counter staff, attended to complex inquiries and clients, maintained office supplies and equipment, maintained statistics and managed Carsplus database records, provided administrative and clerical support to franchise owner, arranged rental agreements and car hire requirements for clients, prepared accounts and receipted payments
Rental Sales Officer
Thrifty Car Rental Franchise
03.1993 - 03.1997
- Responsible for managing counter sales
- Primary responsibility for client liaison, arranging car reservations for clients, arranging rental agreements and care hire requirements, managing client database, preparing accounts and receipt payments, maintaining accurate reconciliation of daily transactions, and liaison with other franchises on car return arrangements.
Education
Hawker College
Canberra, ACT01-1991
Skills
- KEY STRENGTHS
- Concentration and attention to detail
- Excellent, highly developed and experienced client focus, office administration, people management and organisational skills
- Calm under pressure of tight deadlines and competing priorities
- Motivated self-starter, innovative and outcomes-focused
- Confident communicator and build rapport with people at all levels
- Efficient, productive and supportive team member
- Value individual differences and diversity
- Agreement analysis
- Database management
- Quality assurance
- Legislative interpretation
PROFESSIONAL DEVELOPMENT / PROFESSIONAL ACHIEVEMENTS
- Building and leading high performing teams 2025
- Women in Leadership APS 3-4 workshop
- Excel 2010 certificate of course completion – Dynamic Web training
- Word Intermediate 2016 certificate of completion – Dynamic Web training
- Armed robbery survival skills certificate
- Team member (Operations Manager) – Thrifty Franchise of the Year Finalist – 2003
- Thrifty customer service officer of the year award - runner up – 2002
Timeline
Team Leader (Acting APS 6)
Department of Employment and Worklplace Relations
03.2025 - 05.2025
Senior Data and Research Agreement Coder (APS Level 5)
Department of Employment & Workplace Relations
09.2024 - Current
Data and Research Agreement Coder (APS Level 4)
Department of Employment & Workplace Relations
06.2009 - 2024
Casual Receptionist
Thrifty Car Rental Franchise
01.2008 - 07.2011
Casual Rental Sales Officer
Thrifty Car Rental Franchise
07.2005 - 01.2008
Operations Manager
Thrifty Car Rental Franchise
04.2000 - 07.2004
Duty Manager
Thrifty Car Rental Franchise
03.1997 - 04.2000
Rental Sales Officer
Thrifty Car Rental Franchise
03.1993 - 03.1997
Hawker College