Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raed Dergham

Sydney,NSW

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

2
2
years of professional experience

Work History

Telecommunications Technician Subcontractor

TPG Telecom
03.2022 - Current
  • Responded to service requests during and after business hours.
  • Installed and repaired network cabling, phone sockets, and FTTB installations on customer premises
  • Expert at the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) room
  • Installed and configured VDSL modems
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Provided training to customers to enhance use and understanding of network systems.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.


Education

Bachelor of Engineering (Honours) - Electrical And Telecommunications Engineering

Western Sydney University
Sydney, NSW
11.2024

Skills

  • Customer Experience
  • Home Visits
  • Service Requests
  • Expert at MDF and IDF rooms
  • Wireless Telecommunications
  • Installing Equipment and Configuration

Languages

Arabic
Native or Bilingual

Timeline

Telecommunications Technician Subcontractor

TPG Telecom
03.2022 - Current

Bachelor of Engineering (Honours) - Electrical And Telecommunications Engineering

Western Sydney University

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Raed Dergham