RAELENE BARNES
South Ripley,QLD
Summary
Dynamic cake baker, decorator and professional florist with a proven track record, specializing in creative custom designs and exceptional customer service. I consistently deliver unique, high-quality cakes that exceed client expectations, showcasing meticulous attention to detail and a passion for artistry in every creation.
Overview
7
7
years of professional experience
Work History
Cake Baker and Decorator
self employed
South Ripley, QLD
05.2018 - Current
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries, baby showers, christenings and graduations.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Consulted with customers in selecting appropriate cake designs for their events via phone, email and social media.
- Assisted customers with planning cake vision, including color, theme and size
- Decorated cakes with a variety of edible decorations including sugar flowers, hand moulded figurines out of fondant, fresh fruits and handmade chocolates.
- Prepared buttercream and icings to use for decorating cakes and cupcakes.
- Handled cash, credit card and bank transactions
- Assembled multiple tiers of cakes with precision and stability.
- Applied fondant to cakes with precision and accuracy.
- Formulated designs based on customer specifications.
- Measured ingredients accurately according to recipes used in the bakery.
- Frosted finished cakes evenly and smoothly using various techniques.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Troubleshot any issues that arose during the cake decorating process.
- .
- Applied creative techniques to design beautiful, unique and personalised cakes.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Senior Floral Designer
The Ipswich Florist
Ipswich, QLD
11.2022 - 11.2024
- Assisted customers with floral selection, design and arrangements.
- Created unique floral bouquets and floral designs for special occasions such as weddings, birthdays, funerals, using fresh and preserved flowers.
- Ensured that all products were properly priced before being displayed in the shop.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Set up colorful and inspiring store displays and arrangements.
- Maintained portfolios of artistic work to demonstrate styles, interests and abilities.
- Developed promotional displays to attract new customers.
- Communicated effectively with suppliers to obtain discounts or better pricing on materials.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Monitored competitor activities to stay ahead of the market trends.
- Inspected each finished arrangement prior to packaging and delivery.
- Trained new employees on proper handling techniques for fresh flowers.
- Provided guidance on care and maintenance of freshly cut flowers.
- Coordinated delivery schedules with local courier services for timely delivery of floral arrangements.
- Handled complaints from unsatisfied customers promptly and professionally.
- Conducted regular quality checks on incoming shipments of fresh flowers.
Education
Cert III And Cert IV - Floral Design
Flowers Design School
Perth10-2003
Diploma - Fine Art And Design
Claremont School of Art
Perth, WA05-2001
Skills
- Cake baking and decorating
- Creative custom cake design
- Icing techniques
- recipe formulation and modification
- Professional attitude and Customer service
- 24 years as a professional florist creating fresh and preserved floral decoration
- Attention to detail
- Baking techniques
Affiliations
- dressmaker
- current Blue Card
- Yellow Card Disability Support
Timeline
Senior Floral Designer
The Ipswich Florist
11.2022 - 11.2024
Cake Baker and Decorator
self employed
05.2018 - Current
Cert III And Cert IV - Floral Design
Flowers Design School
Diploma - Fine Art And Design
Claremont School of Art
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