Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education/Qualifications
Hobbies and Interests
Generic

Raelene Harvey

Renmark,Australia

Summary

Professional driver with strong record of transporting passengers safely and efficiently. Demonstrates exceptional navigation skills, adaptability to changing routes, and commitment to punctuality. Known for effective communication, collaborative teamwork, and excellent customer service. Reliable and focused on achieving optimal results in all driving assignments.

Experienced with managing financial records and maintaining detailed accounts. Utilizes data entry and reconciliation skills to support accurate financial reporting. Track record of effective communication and teamwork in dynamic environments.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Taxi Driver

ExpressX – Passenger Transport
02.2018 - 08.2025
  • Transporting people and goods
  • Greeting customers on phone and resolved their queries.
  • Supervised working of taxi drivers
  • Delegating jobs
  • Assisting management with staff training
  • Assisting with luggage, groceries, wheelchairs, walkers.
  • Complete and balance daily paperwork
  • Provided feedback to management
  • Resolved various customer and driver concerns.
  • Respond to radio transmissions and phone calls.
  • Substantial multitasking skills.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Developed strong relationships with repeat clientele through consistent quality service.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Drive mini buses
  • Safe operation of wheelchair accessible vehicles.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.

Merchandiser, Level 2.

Plant Access
03.2017 - 06.2018
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Organized store merchandise racks by size, style, and color.
  • Created visual displays to highlight new and featured products.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Streamlined restocking process, reducing time from shipment arrival to floor display.
  • Achieved significant reduction in overstock through precise demand forecasting.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
  • Improved product visibility by strategically organizing merchandise on showroom floors.
  • Monitored and replenished display inventory and restructured according to available stock.

Merchandiser, Level 2.

George Weston Foods Limited
01.2013 - 06.2018
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Streamlined restocking process, reducing time from shipment arrival to floor display.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.

Swimming Pool Operator

Renmark West Primary School
10.2003 - 03.2017


  • Maintained accurate records related to pool usage, maintenance tasks, and staff performance evaluations for management review.
  • Identified potential hazards within the pool area, promptly addressing concerns to maintain a safe environment for all users.
  • Ensured a safe swimming environment for patrons by consistently monitoring and enforcing pool rules and regulations.
  • Continuously updated professional knowledge by attending industry conferences or workshops, ensuring current best practices were applied within the facility.
  • Responded effectively to emergency situations, following established protocols while coordinating with additional first responders as needed.
  • Managed the daily operations of the facility, including staff scheduling, opening and closing procedures, and routine maintenance tasks.
  • Improved overall cleanliness of the pool area through diligent attention to detail in cleaning and maintaining facilities.
  • Reduced maintenance costs by regularly inspecting equipment and identifying areas requiring repair or replacement before issues escalated.

Field Interviewer

Australian Bureau of Statistics
07.2016 - 09.2016
  • Company Overview: 2016 Census of Population and Housing, Field Officer.

Book Keeper/General Hand

Big River Trenching
05.1998 - 12.2006


  • Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
  • Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
  • Improved financial accuracy by maintaining organized and up-to-date financial records.
  • Streamlined bookkeeping processes for increased efficiency and time management.
  • Maintained compliance with all regulatory requirements, ensuring timely submission of necessary reports and documentation.
  • Ensured timely invoicing and payment tracking, resulting in improved cash flow management.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Collaborated with the accounting team to ensure accurate month-end closings and reconciliations were completed on time.
  • Built relationships with customers to encourage repeat business.
  • Working on machinery
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.

Plant Nursery Hand

KJ’s Nurseries
01.1991 - 01.1994
  • Enhanced nursery cleanliness by maintaining a well-organized working environment.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Assisted in the propagation of plants through various methods, including seed sowing, cutting, and grafting.
  • Improved plant growth by implementing optimal watering and fertilization techniques.
  • Boosted plant health with proper pruning and trimming methods.
  • Reduced pest issues with regular monitoring and implementation of integrated pest management strategies.
  • Streamlined order processing by accurately labeling plants according to botanical nomenclature standards before shipment or sale display.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.

Housekeeper/Nanny

Townsville Qld.
01.1991 - 01.1991
  • Looking after children
  • Cooking
  • Cleaning
  • Transporting children to activities

Housekeeper/Nanny

Bowen Qld.
01.1990 - 01.1990
  • Shopping
  • Cooking

Governess

Iffley Station Qld.
01.1990 - 01.1990
  • Teaching one child

Plant Nursery Hand

Glenvale Plant Propagators
01.1984 - 01.1990
  • Propagating
  • Planting
  • Weeding
  • Pruning

Education

Certificate III - Admin

TAFE SA
Berri, SA
01.2014

Certificate III - Financial Services (Accounts Clerical)

TAFE SA
Berri, SA
01.2014

Cert 2 - Women's Education

TAFE SA
01.2009

Skills

  • Good communication skills with people at all levels
  • Excellent customer service skills
  • Punctual, organised and reliable
  • Works well independently as well as part of a team
  • Patience and tolerance
  • Safety regulations
  • Cleaning and sanitation
  • Punctuality
  • Excellent navigation and route planning
  • Safety awareness
  • Clean driving record
  • Accurate money handling

Certification

  • 2018 Small Passenger Vehicle (SP) License
  • 2013 Refresher course
  • Pool Operators Certificate Comfac, Adelaide

Timeline

Taxi Driver

ExpressX – Passenger Transport
02.2018 - 08.2025

Merchandiser, Level 2.

Plant Access
03.2017 - 06.2018

Field Interviewer

Australian Bureau of Statistics
07.2016 - 09.2016

Merchandiser, Level 2.

George Weston Foods Limited
01.2013 - 06.2018

Swimming Pool Operator

Renmark West Primary School
10.2003 - 03.2017

Book Keeper/General Hand

Big River Trenching
05.1998 - 12.2006

Plant Nursery Hand

KJ’s Nurseries
01.1991 - 01.1994

Housekeeper/Nanny

Townsville Qld.
01.1991 - 01.1991

Housekeeper/Nanny

Bowen Qld.
01.1990 - 01.1990

Governess

Iffley Station Qld.
01.1990 - 01.1990

Plant Nursery Hand

Glenvale Plant Propagators
01.1984 - 01.1990

Cert 2 - Women's Education

TAFE SA

Certificate III - Admin

TAFE SA

Certificate III - Financial Services (Accounts Clerical)

TAFE SA

Education/Qualifications

2024 National Police Certificate

2023 Working with children and vulnerable people


Hobbies and Interests

Gardening, Sewing, History – Family tree, Stationary engines, local., Reading

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Raelene Harvey