Raelene Heard

Dedicated Workforce Partner with expertise in participant monitoring and tailored solutions. Committed to fostering independence and resilience while ensuring compliance and enhancing job retention.

Dynamic professional with over 17 years of experience in post-placement support and team management. Proven ability to build strong relationships with participants and employers, driving effective communication and problem-solving to meet workplace needs.

Results-driven Workforce Partner skilled in holistic support and customer relationship management. Consistently identified barriers to job retention, delivering tailored strategies that enhance participant success and workplace satisfaction.

Showcased ability to drive success through operational efficiencies and process improvements. Committed to delivering high-quality results and creating positive organizational impact. Strategic Partner known for high productivity and efficiency in task completion. Skilled in negotiation, strategic planning, and relationship management. Excel in communication, leadership, and problem-solving to achieve goals and foster partnerships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Results-oriented individual with a passion for continuous learning and innovation. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Strengths include communication, activity planning and problem solving. Well-versed in working with individuals of all ages.