Summary
Overview
Work History
Education
Skills
Timeline
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Raelene Norris

Kingswood,NSW

Summary

Dynamic educator and team player with a proven track record at N.S.W. Department of Education, enhancing academic and social outcomes through individualized learning plans and effective behaviour management. Skilled in parent-teacher communication and creating safe, positive learning environments. Demonstrated excellence in literacy development and interpersonal communication, significantly improving student engagement and performance. Outgoing School Teacher with focus on clear and effective communication. Outstanding record of developing academic achievement among students of diverse backgrounds and academic histories. Encouraged students to cultivate intellectual and creative passions and capitalize on natural talents.

Skilled beginning Counsellor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.

Overview

49
49
years of professional experience

Work History

Counsellor

Griefline
08.2023 - Current
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.

Primary School Teacher

N.S.W. Department Of Education
03.1984 - 12.2021
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Maintained positive and professional classroom environment throughout school year.
  • Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
  • Developed strong relationships with parents, guardians, and colleagues through effective communication and collaboration, fostering a supportive learning environment for students.
  • Served as a positive role model for both students and colleagues alike; demonstrated professionalism and dedication towards continuous improvement throughout my career.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Improved classroom management by setting clear expectations for behaviour and implementing consistent consequences for inappropriate actions.
  • Designed daily lesson plans customized to student needs.

Retail Assistant

Woolworths
03.1975 - 07.1978
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Education

Counselling

Health Academy of Australia
Queensland Australia
04.2023

Bachelor of Arts - Teaching

Milperra CAE
Sydney, NSW
12.1980

Skills

  • Parent-Teacher Communication
  • Growth Mindset
  • Child Development
  • Literacy development
  • Special Education
  • Class Management
  • Patience and Persistence
  • Safe, Positive Learning Environment
  • Positive Behaviour Techniques
  • Relationship Building
  • Parental Communication
  • Interactive Learning
  • Technology Integration
  • Student Needs Assessments
  • Individualized Learning Plans
  • Behaviour Management
  • Interpersonal Communication
  • Teacher Collaboration
  • Multitasking and Organization
  • Skilled in intake interviewing
  • Counselling
  • Building rapport
  • Self-care strategies
  • Client Advocacy
  • Crisis Intervention Techniques
  • Crisis Response
  • Public speaking ability
  • Mental Health Support

Timeline

Counsellor

Griefline
08.2023 - Current

Primary School Teacher

N.S.W. Department Of Education
03.1984 - 12.2021

Retail Assistant

Woolworths
03.1975 - 07.1978

Counselling

Health Academy of Australia

Bachelor of Arts - Teaching

Milperra CAE

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Raelene Norris