Summary
Overview
Work History
Skills
References
Timeline
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Raewyn Harris

Summary

I am a focused professional successful at converting cold calls into sales and generating new business for the organisation. I am a persuasive communicator and extremely talented at generating leads, gaining new customers and building loyalty from first contact.


Overview

11
11
years of professional experience

Work History

Business Development Administrator

Solar Naturally
01.2017 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Taught selling techniques to new staff members to build expertise.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Overcame objections using friendly, persuasive strategies.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Followed up with customers to solicit further sales.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Called prospective customers in designated market area to qualify leads.
  • In-depth knowledge of CRM software.
  • Excelled at reaching KPI's.

Events Coordinator

Stand4
08.2014 - 12.2016
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded and updated customer information in online systems.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Called prospective customers in designated market area to qualify leads.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Qualified leads and set up customer appointments for outside sales team.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Negotiated pricing and payment terms with customers when possible to close deals.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Implemented upselling techniques to increase revenue and move product.

Telemarketer

McHugh Media
03.2012 - 06.2014
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded and updated customer information in online systems.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Called prospective customers in designated market area to qualify leads.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Followed up with customers to solicit further sales.
  • Overcame objections using friendly, persuasive strategies.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.

Skills

  • Brand Advocacy
  • Professional Communication
  • Sales Expertise
  • Business Development
  • Staff Training
  • Script Use
  • Attention To Detail
  • Excellent Problem Solving Skills
  • Works Well Under Pressure

References

Beep

Timeline

Business Development Administrator

Solar Naturally
01.2017 - Current

Events Coordinator

Stand4
08.2014 - 12.2016

Telemarketer

McHugh Media
03.2012 - 06.2014

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Raewyn Harris