Rafa Amir
WOLLERT,VIC
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into a new field, leveraging these skills to contribute effectively to new team and environment. Very flexible and available to work whenever required by employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Hungry Jack's
09.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and managing cash handling.
- Adhered to food safety standards and health regulations, maintaining cleanliness and hygiene in all work areas.
- Worked front counter, drive-thru and barista areas efficiently
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Resolved customer concerns promptly, utilizing conflict resolution skills to ensure positive dining experiences.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Babysitter
Local Community Members
10.2023 - 03.2024
- Supervised children during playtime, ensuring a safe and engaging environment.
- Planned and organized age-appropriate activities to promote learning and development.
- Maintained open communication with parents regarding children's progress and any concerns.
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
Volunteer
Food Drive
04.2023 - 06.2023
- Coordinated volunteer schedules to ensure adequate coverage and support for various initiatives.
- Assisted in developing promotional materials to increase event visibility and attendance through social media.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted in organizing fundraising events, promoting awareness for social causes and community needs.
Education
High School Diploma -
Sirius College
Melbourne11-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Cash handling
- Clear communication
- Hospitality service expertise
Certification
Food Handler Certificate
Cert III in Hospitality
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Babysitter
Local Community Members
10.2023 - 03.2024
Crew Member
Hungry Jack's
09.2023 - Current
Volunteer
Food Drive
04.2023 - 06.2023
High School Diploma -
Sirius College