Rafael Able
Canada Bay,NSW
Summary
Enthusiastic Sales and Customer Service professional with over 20years experience working at reputable companies, across a diverse range of product line and customer requirements. Driven to provide superior quality customer service and achieving sales targets. Has extensive knowledge of home improvement products and services as well as working with customers in creating solutions enabling customer loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting and negotiating with staff and customers at all levels of organization and public.
Overview
37
37
years of professional experience
Work History
Sales Consultant Representative
Half Price Shutters
12.2019 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
Sales Representative
Accent Blinds
01.2007 - 11.2019
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Representative
Kresta Blinds
02.2001 - 12.2006
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Manager of Operations
Adomar Collision Repairs
01.1994 - 01.2001
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Transportation Manager
All States Food Services
02.1989 - 10.1993
- Organized records of vehicles, schedules and completed orders.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Accounts Clerk
AGL
01.1987 - 12.1988
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Product Lines & Customer Service Training
Home Improvement
Plantation/Roller Shutters,Blinds,Awnings,Curtains01.2022
Associate Diploma of Accounting - ACCOUNTING
TAFE NSW
SYDNEY11.1989
High School Diploma -
Drummoyne Boys High School
Drummoyne, NSW11.1985
Skills
- Converting Leads
- Operational Processes
- Customer Communication
- Persuasive Negotiations
- Problem-Solving Strengths
- Client Satisfaction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
INTERESTS
Staying active and keeping fit, movies, dining, travelling, small home improvements and renovations.
Timeline
Sales Consultant Representative
Half Price Shutters
12.2019 - Current
Sales Representative
Accent Blinds
01.2007 - 11.2019
Sales Representative
Kresta Blinds
02.2001 - 12.2006
Manager of Operations
Adomar Collision Repairs
01.1994 - 01.2001
Transportation Manager
All States Food Services
02.1989 - 10.1993
Accounts Clerk
AGL
01.1987 - 12.1988
Product Lines & Customer Service Training
Home Improvement
Associate Diploma of Accounting - ACCOUNTING
TAFE NSW
High School Diploma -
Drummoyne Boys High School
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