Bar team member with proven success at Warner Leisure Hotels, in beverage making and upselling techniques. Recognized for enhancing customer experiences, multitasking and cleanliness standards, while fostering strong relationships with patrons.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Team Member
Warner Leisure Hotels
Hereford, UK
06.2024 - 12.2024
Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
Boosted sales through upselling techniques and knowledgeable recommendations of drink specials and promotions.
Displayed excellent multitasking abilities during busy nights juggling customer orders, cash handling, and drink preparation.
Managed inventory effectively, placing orders when necessary to prevent shortages or waste due to expiration dates.
Reduced wait times for customers by preparing drinks quickly while maintaining quality standards.
Developed regular clientele by fostering personal connections and remembering individual preferences.
Assisted in training new hires on bar policies, drink recipes, and company standards for excellent service.
Kitchen Porter
Royal Hotel
Wye Valley, Uk
03.2023 - 06.2024
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Assisted chefs with food preparation and any other tasks necessary
Closed kitchen insuring all kitchen equipment off and gas supply is turned off
Kitchen Hand
Crown Hotel
Whitchurch, Ross On Wye, UK
03.2022 - 01.2023
Assisted in food prep and cooking
Responsibke for packing takeaways and insuring orders were correct before delivery
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Maintained clean, trash-free workspaces to maximize productivity and safety.