Rafael Varoto Petti
Sydney,NSW
Summary
Adept at leveraging skills in Office Administration and Meeting Facilitation, I significantly enhanced operational efficiency at IH Sydney Training Services. Excelled in report generation and project support, demonstrating a keen ability to manage complex tasks and improve departmental performance. Recognized for outstanding project management experience and a proactive approach to employee development. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administration Coordinator
IH Sydney Training Services
Sydney, NSW
01.2024 - Current
- Present: Designed orientation surveys to gather student feedback and USI (Unique Student Identifier).
- Monitored students' academic progress throughout the courses.
- Generated reports to confirm course completions and updated RTO (Registered Training Organization) statuses.
- Liaised with multiple departments for student communication and follow-ups.
- Managed OTrain accounts, including account creation, deactivation for non-payment, and reactivation upon payment confirmation.
- Maintained and updated student contact details, and emergency contacts.
- Enrolled students in relevant training plan units, and handled unenrollment for cancellations or reports.
- Created detailed lists of inactive students, and shared insights with staff for early intervention.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created reports in Excel regularly to track departmental progress.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Prepared correspondence such as letters, memos, faxes and emails.
- Collected, verified, and updated students' USI numbers in the RTO.
Student Services
IH Sydney Training Services
Sydney, NSW
12.2022 - 12.2023
- Conducted orientation sessions for new students.
- Provided support at the front desk, assisting new starters, and managing inquiries.
- Answered phone calls, emails, and walk-ins, delivering accurate course information to local and international clients.
- Supported students' welfare by organizing social activities to aid in their adjustment to life in Sydney.
- Maintained and updated internal databases with student details and communications.
- Assisted and advised students.
- Collaborated with other departments within the university such as Financial Aid or Student Services.
- Developed and maintained student services policies, procedures and programs.
- Developed surveys to assess satisfaction with existing student services offerings.
- Assisted in developing new initiatives to enhance the quality of student services offered by the university.
- Managed day-to-day operations within the Student Services department.
- Established policies and procedures for student services departments.
Cost Analyst
RCL Implantes
São Bernardo Do Campo, São Paulo
02.2021 - 11.2021
- Analyzed cost data and identified areas for cost savings opportunities.
- Analyzed and adjusted product cost centers, including mark-up, and sales price analysis.
- Prepared dashboards and management reports for the board of directors.
- Reviewed invoices and analyzed acquisition cost variations. - Participated in improvement projects and liaised with key stakeholders to optimize cost.
- Recognized by management for providing exceptional customer service.
Cost Analyst
Omron Healthcare Brasil
São Bernardo Do Campo, São Paulo
07.2020 - 02.2021
- Conducted production order analysis and material/hour variance reporting.
- Validated and corrected import declarations and item costings. - Partnered with PPC (Production Planning and Control) to adjust material and hour consumption.
- Assisted management with important cost and benefit decisions.
- Analyzed cost data and identified areas for cost savings opportunities.
- Completed day-to-day duties accurately and efficiently.
- Prepared and presented comprehensive reports on production and shipping processes.
Cost Analyst
Metaltork Ind & Com Ltda
São Bernardo Do Campo, São Paulo
10.2014 - 02.2020
- Performed industrial cost analysis and calculated profitability.
- Monitored operations and analyzed time efficiency.
- Collaborated on product sampling, prototyping, and service negotiations.
- Defined delivery deadlines, and maintained product registration and price tables.
- Created and presented detailed operational reports.
- Identified theneeds of customers promptly and efficiently.
Education
Business
Diploma in Business
IH Sydney Training Services07-2025
Business
Certificate IV in Business
IH Sydney Training Services03-2024
Business
Certificate III in Business
IH Sydney Training Services03-2023
Skills
- Meeting facilitation
- Office Administration
- Report generation
- Microsoft Excel
- Document control
- Information requests
- Operation recommendations
- Project management experience
- Presentation preparation
- File organization
- Employee development
- Project Support
- Data entry
- Meeting coordination
- Report development
Affiliations
- Highly organized and detail-oriented professional with extensive experience in administrative coordination, student services, and cost analysis. Proven ability to manage complex tasks, analyze data, and ensure efficient communication across departments. Adept at process improvement, database management, and client support, with a strong commitment to delivering exceptional service.
Languages
English
Professional
Portuguese
Native/ Bilingual
Accomplishments
- Being promoted in less than one year within the company.
Certification
- Working with children - NSW
Timeline
Administration Coordinator
IH Sydney Training Services
01.2024 - Current
Student Services
IH Sydney Training Services
12.2022 - 12.2023
Cost Analyst
RCL Implantes
02.2021 - 11.2021
Cost Analyst
Omron Healthcare Brasil
07.2020 - 02.2021
Cost Analyst
Metaltork Ind & Com Ltda
10.2014 - 02.2020
- Working with children - NSW
Business
Diploma in Business
Business
Certificate IV in Business
Business
Certificate III in Business
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