Rafaela Aristeidou
Fitzroy North,Australia
Summary
I am a motivated and dedicated individual with strong communication and interpersonal skills. I am always eager to learn and take on new challenges, and I can make it in fast-paced environments. I am committed to achieving my goals and making a positive impact in both my personal and professional life.
Overview
9
9
years of professional experience
Work History
Kitchen Worker
Zeus Street Greek
02.2023 - Current
- Chopping, slicing, and dicing vegetables and meats, measuring and mixing ingredients, and preparing sauces and marinades
- Wrap and fill the pies
- Make salads and deserts based on the recipes
- Cleaning and sanitizing kitchen equipment
- Washing dishes, utensils, and other kitchen equipment and ensuring that they are properly sanitized
- Store food and supplies in the appropriate location
- Keeping the kitchen clean and organized
- Follow all food safety regulations.
Waitress,
Roasting Warehouse
03.2023 - 10.2023
- Taking food and drink orders .
- Providing recommendations on menu items and upsold food and drinks to increase sales .
- Assigning duties to each waitress.
- Training the new staff members to be able to adapt to the workplace's needs.
- Remaining calm when dealing with difficult customers or during busy shifts.
- Keeping server areas clean and stocked to increase efficiency while working tables.
- Using cash registers and credit card machines to cash out customers.
- Receiving and managing stock orders .
Office Assistant
UPVC Fenster Company
04.2020 - 01.2023
- Answering phones and directing calls to the appropriate department or person
- Greeting visitors and assisting them with their inquiries or directing them to the correct person or department
- Maintaining and organizing files and records, both in hard copy and digital formats
- Performing data entry tasks and updating databases or spreadsheets as needed
- Scheduling appointments and meetings for staff and managers
- Ordering and maintaining office supplies and equipment
- Assisting with basic bookkeeping tasks such as invoicing, and processing payments
- Completing administrative tasks such as photocopying, scanning, and faxing documents
- Responding to email and other forms
- Performing other administrative tasks and duties as assigned by supervisors or managers.
Waitress Supervisor
MASON Bar
12.2019 - 01.2023
- Hiring, training, scheduling, and managing the team of waitresses
- Assigning duties to each waitress
- Monitoring the waitresses' interactions with customers and ensure that high-quality customer service is being provided
- Make sure that the bar is clean and organized
- Handling customer complaints
- Keep track of inventory levels and order supplies as needed
- Creating schedules
- Enforce bar policies, such as dress code, punctuality, and attendance
- Report any issues or concerns to upper management.
Barista
Clock Cafe
11.2014 - 04.2020
- Brewing coffee, pulling shots of espresso, steaming milk, and preparing other drinks such as tea, smoothies, and milkshakes
- Greeting customers, taking orders, answering questions, and making recommendations
- Handling cash and operating the register
- Maintaining cleanliness
- Stocking supplies
- Providing excellent customer service
- Following health and safety regulations.
Education
High School Diploma -
Lyceum Saint Antonios
Limassol, Cyprus06.2014
Skills
- Strong verbal and written communication skills, ability to collaborate with team members, and excellent listening skills
- Ability to manage and motivate teams, make decisions, and delegate tasks
- Ability to adapt to changing situations, learn new skills, and take on new responsibilities
- Ability to build relationships, work collaboratively with others, and maintain a positive attitude
- Ability to provide excellent customer service, resolve customer complaints, and handle difficult situations
Languages
Greek
English
Coursework
- Greek
- English
- Accounting
- Mathematics
Extracurricular Activities
Drawing Dance Sports
References
References available upon request.
Timeline
Waitress,
Roasting Warehouse
03.2023 - 10.2023
Kitchen Worker
Zeus Street Greek
02.2023 - Current
Office Assistant
UPVC Fenster Company
04.2020 - 01.2023
Waitress Supervisor
MASON Bar
12.2019 - 01.2023
Barista
Clock Cafe
11.2014 - 04.2020
High School Diploma -
Lyceum Saint Antonios
Similar Profiles
Valerie Frances SutantaValerie Frances Sutanta
Customer Service & Hospitality Manager at Zeus Street GreekCustomer Service & Hospitality Manager at Zeus Street Greek
Eden WuEden Wu
Team Member at Zeus Street GreekTeam Member at Zeus Street Greek
Tyler BloxhamTyler Bloxham
Restaurant Manager at Zeus Street GreekRestaurant Manager at Zeus Street Greek
Tasfia RahmanTasfia Rahman
Front Desk Receptionist at Zeus Street Greek RestaurantFront Desk Receptionist at Zeus Street Greek Restaurant
Wren ParringtonWren Parrington
Receptionist Administrator at Inner Melbourne Clinical PsychologyReceptionist Administrator at Inner Melbourne Clinical Psychology