Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Degrees
Scientific Research
Lattes
Timeline
Personal Information
Generic

RAFAELA ROGATO RONDON SILVA

NORTH BONDI,NSW

Summary

I am currently pursuing a course in Civil Construction Design at TAFE. Prior to this, I served as an English teacher and language instructor at One Training Language School. I hold a Master's degree in Architecture and Urbanism from Faculdade de Arquitetura, Artes e Comunicação (FAAC) at Universidade Estadual Paulista (UNESP). My academic journey includes an internship as a researcher at the Escuela Técnica Superior de Arquitectura (ETSA) at Universidad de Sevilla, Spain, from 2016 to 2017, under the sponsorship of a scholarship from FAPESP (proc. 2015/06931-1). I completed my bachelor's degree in tourism from UNESP in 2014. I'm a hardworking and passionate job seeker with strong organizational skills eager to help the team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer attendant

Queen Street Deli
10.2022 - Current
  • Responsible for the daily demand of customer service, sales, and stock of the Deli.
  • Enhanced customer satisfaction by providing timely and efficient assistance.
  • Streamlined service processes for improved customer experience and faster response times.

English Second Language Instructor

São Paulo, SP
04.2020 - 07.2022
  • Private English instructor to all levels of English focused on grammar, conversation, leisure, interviews, professional, business, and daily English.
  • Improved student comprehension by incorporating diverse teaching methods and materials.
  • Boosted student performance by providing individualized support and targeted feedback.

Au pair (Cultural Care)

Maryland/California, EUA
02.2018 - 03.2020
  • Cultural exchange to promote social and educational development, including more than 25 thousand hours of work with kids and teenagers and more than 100 hours of English courses.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.

Scientific researcher (FAPESP/Universidad de Sevilla)

Bauru, SP/Sevilha, Espanha
04.2015 - 11.2017
  • Scholarship based on the development and promotion of scientific projects at a national and international level, accountability, and meetings with multidisciplinary researchers (proc. 2015/069311 - proc. 2015/25054-1).
  • Authored and co-authored numerous peer-reviewed publications, contributing to the broader scientific community''s understanding of key topics.
  • Presented research findings at national and international conferences, fostering professional connections and collaboration opportunities.
  • Increased research efficiency by streamlining data collection and analysis processes.
  • Collaborated with interdisciplinary teams to drive innovative research projects and deliver significant results.

Tourism and hospitality technician (Secretaria de turismo de Itu)

Itu, SP
01.2015 - 08.2015
  • Public servant at the Department of Tourism, I was responsible for the local events organization, front desk, and customer
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.

Physics Prep School Teacher (CAUR - UNESP)

Rosana, SP
01.2014 - 12.2014
  • Physics teacher responsible for guiding the students and promoting leisure activities, organizing material, and applying tests.
  • Improved student comprehension by utilizing differentiated instruction techniques.
  • Enhanced classroom management skills, resulting in a more focused and productive learning environment.

Education

Civil Construction Design

TAFE - Sydney
01.2023

Bachelor in Tourism - Tourism

UNESP
01.2014

Master of Science - Architecture And Urbanism

Universidade Estadual Paulista
12.2017

Technician - Tourism And Hospitality

Instituto Nossa Senhora De Fatima
12.2008

Skills

  • AutoCAD
  • ArcGIS
  • Revit
  • Customer service
  • Invoicing Packing List
  • Productivity & organization
  • Microsoft / MacOS Skills (package)
  • Conflict resolution
  • Strong work ethic
  • Interpersonal skills
  • Time management
  • Data Collection

Certification

White, blue and yellow card

RSA

Languages

Portuguese (native)
English (C2 Proficient - https://www.efset.org/cert/RGdVCK)
Spanish (C1 Advanced)

Degrees

  • Diploma in Civil Construction Design, TAFE - Sydney, 2023
  • Master's degree in Architecture and Urbanism, UNESP, 2015 - 2017
  • Bachelor in tourism, UNESP, 2010 - 2014
  • Technical in tourism and hospitality, Instituto Social Nossa Senhora de Fátima, 2008 - 2008

Scientific Research

SILVA, R.R.R; OLIVEIRA, E. R. Guidelines for the preservation of industrial heritage. Railway village od Mairinque/SP. Vila. Pós. Revista do Programa de Pós-Graduação em Arquitetura e Urbanismo da FAUUSP, v. 23, p. 190-203, 2016.

Lattes

HTTP://LATTES.CNPQ.BR/5453075831141102

Timeline

Customer attendant

Queen Street Deli
10.2022 - Current

English Second Language Instructor

São Paulo, SP
04.2020 - 07.2022

Au pair (Cultural Care)

Maryland/California, EUA
02.2018 - 03.2020

Scientific researcher (FAPESP/Universidad de Sevilla)

Bauru, SP/Sevilha, Espanha
04.2015 - 11.2017

Tourism and hospitality technician (Secretaria de turismo de Itu)

Itu, SP
01.2015 - 08.2015

Physics Prep School Teacher (CAUR - UNESP)

Rosana, SP
01.2014 - 12.2014

Civil Construction Design

TAFE - Sydney

Bachelor in Tourism - Tourism

UNESP

Master of Science - Architecture And Urbanism

Universidade Estadual Paulista

Technician - Tourism And Hospitality

Instituto Nossa Senhora De Fatima

Personal Information

  • Age: 31
  • Nationality: BRAZILIAN
  • Marital Status: SINGLE
  • Visa Status: STUDENT VISA 500

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RAFAELA ROGATO RONDON SILVA