Rafaela Curavić
Law Student | Legal Transcriptionist
Wheelers Hill
Summary
Exceptional attention to detail and organisational skills in a fast-paced legal environment. Adept at managing multiple tasks and prioritising effectively under tight deadlines. Seeking to apply these transferrable skills, contributing to both individual accomplishment and the overall success of a synergetic and motivated team.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Legal Transcriptionist
VIQ Solutions
02.2024 - Current
- Transcribe audio recordings of judgments, proceedings and other court events with precision and efficiency with industry-leading transcription software and tools.
- Attention to detail and ability to maintain high levels of accuracy (>98.25%) required to deliver high-quality transcriptions under tight deadlines, with a strong understanding of legal terminology, procedures, and confidentiality protocols.
- Security of sensitive legal materials is ensured in compliance with industry regulations and at clients’ specific request.
- Continuously updating skills and knowledge in transcription techniques and legal terminology to maintain peak performance.
Administrative Accounting
Blanket Fire Protection (BFP)
02.2023 - 12.2023
- Tracked funds, prepared deposits/invoices and reconciled accounts with data entry tools (Xero), streamlining accounting processes and improving overall department productivity.
- Prepared working papers, reports and supporting documentation for audit findings and upon customer request.
- Liaised with prospective customers via email/phone calls, and trained new staff on data entry fundamentals and company procedures.
Customer Service Consultant
Serco Group
01.2022 - 04.2022
- Supported the Victorian Government in the delivery of COVID-19 vaccinations and other essential public services.
- Operated a cloud-based phone system, took inbound/made outbound calls, and scheduled bookings and appointments on behalf of clients.
- Managed customer escalations to senior staff or management when necessary, ensuring the appropriate level of attention was provided for a resolution.
Education
Bachelor of Laws (LLB) -
Deakin University
Burwood, VIC 03.2023 - Current
Bachelor of Science -
Monash University
Clayton, VIC 02.2022 - 11.2022
High School Diploma -
St. Margaret's Berwick Grammar
Berwick 02.2014 - 12.2021
Skills
- Deadline-Driven Mentality
- Interpersonal & Written Communication
- Knowledge of Legal Terminology & Courtroom Procedures
- Exceptional Academic Performance
- Professional Demeanour
- Continuous Improvement
Certification
Employee Working with Children Check (WWCC)
Timeline
Employee Working with Children Check (WWCC)
02-2025
Legal Transcriptionist
VIQ Solutions
02.2024 - Current
Bachelor of Laws (LLB) -
Deakin University
03.2023 - Current
Administrative Accounting
Blanket Fire Protection (BFP)
02.2023 - 12.2023
Bachelor of Science -
Monash University
02.2022 - 11.2022
Customer Service Consultant
Serco Group
01.2022 - 04.2022
High School Diploma -
St. Margaret's Berwick Grammar
02.2014 - 12.2021
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