Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rafaela Mhiguel Mejia

Epping,VIC

Summary

Proven Retail Assistant at Saltylicious, adept in customer assistance and multitasking, enhanced client relations through exceptional interpersonal skills and organisation. Achieved streamlined communication, fostering a positive shopping environment. With prior knowledge with assisting clients/customers that helps in this field of work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Assistant

Saltylicious
09.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Maintained an organised work area for easy overall navigation for other staff.
  • Resolved customer problems and complaints.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Education

Diploma - Nursing

Southern Cross Education Institute
North Melbourne, VIC

Skills

  • Customer Assistance
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Organisation skills
  • Verbal and written communication

Certification

HLTAID011 - Provide First Aid

HLTAID010 - Provide basic emergency life support HLTAID009 - Provide cardiopulmonary resuscitation

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Retail Assistant

Saltylicious
09.2023 - Current

Diploma - Nursing

Southern Cross Education Institute

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Rafaela Mhiguel Mejia