Rafah Dakhil

Coordinated florists, photographers, and musicians for events.

• Brainstormed and implemented creative event concepts and themes.
• Performed event coordination for larger parties and gatherings.
• Coordinated schedules and timelines for events.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Evaluated and selected service providers and vendors according to customer requirements.

• Accompanied clients to medical appointments and assisted them with their daily needs.
• Organised leisure activities for clients in the community.
• Actively encouraged service users to make decisions about their own lives where appropriate.
• Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
• Monitored client wellbeing and reported any changes or concerns to relevant staff members.
• Provided emotional and practical support to vulnerable adults.

• Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
• Fabricated pieces by hand and using specialized equipment.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.