Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raffaella Candusso Ferretti

Brisbane,QLD

Summary

Dedicated professional with strong customer service skills. Experienced in managing inquiries and resolving issues promptly. Committed to enhancing guest experiences through effective communication and collaboration.

Overview

4
4
years of professional experience

Work History

Receptionist

City Backpackers HQ
Brisbane, QLD
08.2025 - 12.2025
  • Managed phone calls, providing information and transferring inquiries as needed.
  • Scheduled appointments, coordinating with staff and clients effectively.
  • Maintained office supplies inventory and placed orders when necessary.
  • Handled customer inquiries, resolving issues promptly and professionally.

Allround Employee

Albert Heijn
The Hague, South Holland
08.2024 - 05.2025
  • Performed daily inventory checks of merchandise.
  • Inspected products for quality compliance using established standards.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Hospitality Assistant

La Lanterna Italian Restaurant
The Hague, South Holland
10.2022 - 09.2023
  • Supported kitchen staff by delivering orders promptly and accurately.
  • Handled cash register operations and processed payments diligently.

Hospitality Assistant

Pazze e Pizze Italian Restaurant
The Hague, South Holland
10.2021 - 08.2022
  • Prepared entrees, side dishes, and desserts for guests during busy periods.
  • Welcomed customers to property and offered immediate assistance with needs.

Education

Bachelor of Science - Process & Food Technology

The Hague University
The Hague
07-2025

Skills

  • Customer service
  • Team collaboration
  • Phone and email etiquette
  • Reservations
  • Guest reception
  • Multitasking Abilities

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Full Professional

Timeline

Receptionist

City Backpackers HQ
08.2025 - 12.2025

Allround Employee

Albert Heijn
08.2024 - 05.2025

Hospitality Assistant

La Lanterna Italian Restaurant
10.2022 - 09.2023

Hospitality Assistant

Pazze e Pizze Italian Restaurant
10.2021 - 08.2022

Bachelor of Science - Process & Food Technology

The Hague University
Raffaella Candusso Ferretti