Rafid Ibna Zaman
Rockdale, Sydney
Summary
Dynamic Sales Executive with a proven track record at Aarong, consistently surpassing sales targets through exceptional communication and customer service. Skilled in inventory management and team collaboration, I excel at creating engaging product displays that enhance customer experiences and drive brand visibility. Committed to delivering results and fostering strong client relationships.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Aarong
Dhaka
09.2023 - 11.2024
- Delivered outstanding customer service, building strong relationships to drive sales.
- Consistently exceeded sales targets through effective communication and persuasion.
- Designed and maintained attractive product displays to boost customer engagement.
- Managed inventory, ensuring product availability and timely restocking.
Sales Executive
Shwapno
Dhaka
07.2023 - 03.2024
- I interacted with customers daily, helping them find products, answering inquiries, and resolving complaints.
- Handled stock organization, restocked shelves, and monitored product availability, ensuring smooth operations and preventing shortages.
- Identified customer needs by asking questions and advising on the best solutions.
- Engaged customers in promotional campaigns, enhancing brand visibility.
Education
Master of Science - Information Technology
Charles Darwin University
Sydney, NSWSkills
- Attention to Detail
- Time Management
- Communication
- Customer Service
- Team Collaboration
- Inventory Management
- Cleaning and Sanitizing
- MS Word, Excel, PowerPoint
Languages
English
Full Professional
Hindi
Professional
Bengali
Native/ Bilingual
Certification
- Delivering Service Excellence: I have completed an 8-hour-long workshop
titled “Delivering Service Excellence” with the British Council.
References
- Md Mahirul Islam, Crew Member,
McDonald's, Punchbowl
mahirulmislam@gmail.com, 0449005266 - Md Sajid, Retail Assistant,
ALDI, Edgecliff
0435546671
Timeline
Shift Manager
Aarong
09.2023 - 11.2024
Sales Executive
Shwapno
07.2023 - 03.2024
Master of Science - Information Technology
Charles Darwin University
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