Summary
Overview
Work History
Education
Skills
Characteristic Traits
Whatsapp
Emirates Id
Languages
Awards
Position Seeking
Personal Information
Languages
Timeline
Generic

Ragamanjari Naresh

Chennai,TN

Summary

Highly organized and skilled in coordinating production schedules to optimize manufacturing processes. Experience in ensuring timely procurement of materials, effective inventory management, and expediting orders to meet critical deadlines. Strong problem-solving abilities and adept at improving workflow efficiency. Successfully minimized delays and contributed to consistently meeting production targets through strategic planning and execution. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Capital Expeditor

Dow Chemical International
Chennai
04.2022 - Current
  • Managed post-order procurement of Capital & MRO items including handling major Equipment’s like Rotary, Heat Exchangers / Pumps / Compressors / Rectors /Skids across global suppliers, worth €46.2 million.
  • Project Coordination, engineering reviews, inspections (L4/L5), logistics, customs clearance, and invoice resolution.
  • Projects: TNZ Path 2 Zero, Eagle ray, La flare US, Olympia Treunuzen Integration.
  • Handling invoicing issues with the team and resolving it in a timely manner.
  • Addressing supplier payment issues and taking a step forward to ensure supplier also receives the payment on time from our end when there is some deviation.
  • Handling invoicing errors/payments stuck in SAP, resolving workflows and process the payment to supplier.

Being a top Performer for the year 2022 to 2023 with Retention Bonus.

  • Awarded a cash amount for being proactive in solving invoicing issues with the team.

Global Expeditor (Desk Expediting)

FLSMIDTH India PVT LTD
12.2018 - 04.2022
  • Ensuring the Purchase Order Acknowledgement from the supplier and update the same in the ERP system (EPICOR/SAP/ORACLE).
  • Follow up with suppliers for Production plan and progress reports & VDR documents (Test Reports / Electrical document / QA document / photo documents) on time.
  • Clarifying suppliers’ queries and the status reports.
  • Reporting the status against each project to the Project managers.
  • Weekly/Biweekly discussion with suppliers /buyers regarding the progress of the project.
  • Part of kick off meeting for the projects along with PM/Shipper/Buyer/Quality inspectors.
  • Follow up for Packing details and approving the same.
  • Arranging the dispatches from suppliers on time.
  • Coordinating with Nefab warehouse (Germany) for consolidation of goods.
  • Scrutinizing the details provided by the suppliers both thru documents and physical verification and ensuring the work progress on timely manner.
  • Update & circulate the PO wise status report in regular frequency and clarify the queries if any.
  • Coordinating with QC, Logistics Team and Project Management Team for arranging Inspection, vehicles.
  • Ensures the timely escalation if there is a delay in any side of Post Order activities and improves on time delivery by creating a good networking with suppliers and other stakeholders.
  • Worked on achieving the department and the individual KPI.
  • Foresee and anticipate the progress and alert the stakeholders on time if there is a deviation.
  • Goods receipt in EPICOR system once the materials been picked up.
  • Handling Invoice issues/ discrepancy.
  • Ensures all items ordered and delivers project closure report on time.
  • Training suppliers to submit the packing list template manually and in web system.
  • Handling 50 + European suppliers single handed.
  • Successfully Sorted out the issues in Nefab warehouse visually in Hamburg(Germany) & Denmark with regard to the missing components/stock items/labelling issues/packages/ stamping/ DNs issues.
  • Knowledge transfer to Nefab Employees on how the process works.

Business Support Professional

Vestas Wind Technology India Pvt Ltd
08.2016 - 11.2017
  • Identified and onboarded potential vendors based on approved purchase requisitions to meet cost and quality standards.
  • Validated purchase requisitions, released demand, and created purchase orders; managed PO release and approval workflows.
  • Resolved delivery and invoice discrepancies with suppliers, including credit notes and purchase order clean-up.
  • Created service purchase orders for project transport (freight, site-to-port) and ensured timely goods receipt and invoice resolution.
  • Prepared estimated purchase orders based on BI reports for 13-week demand forecasts prior to supplier invoicing.
  • Managed IDOC failures and posted goods receipts manually; handled daily escalations and operational calls.
  • Responded to procurement and logistics queries across multiple mailboxes; ensured SLA compliance.
  • Coordinated vessel operations for main carriage shipments and liaised with shipping lines for stow plan approvals.
  • Issued Damage on Load (DOL) notices to suppliers based on survey reports to enforce accountability.
  • Developed SOPs for newly transitioned projects and prepared comprehensive end-to-end process documentation.
  • Arranged urgent global transport (air/sea/road) for turbine downtime emergencies; coordinated with LSPs to prevent production stoppages.
  • Conducted onsite transition and gained operational expertise at Cuxhaven Port, Germany.
  • Managed shipping documentation, including CMR forms, and ensured compliance with international transport regulations.

Senior Executive

Global e-Business Operations Pvt. Ltd
Chennai
08.2011 - 07.2016

SAP Technical Support – Procurement & Logistics

  • Provided Level 1 and Level 2 technical support for SAP MM module, ensuring smooth procurement and logistics operations.
  • Resolved IDOC failures and EDI fallouts (inbound and outbound) to prevent delays in purchase order processing and shipment execution.
  • Proactively monitored IDOCs for purchase order fallouts and implemented corrective actions to maintain system integrity.
  • Triggered EDI signals and ensured seamless electronic data interchange between vendors and internal systems.
  • Handled TechDirect incident management tickets related to logistics system issues, ensuring timely resolution and minimal business impact.
  • Acted as escalation point for unresolved issues, coordinating with cross-functional teams for quick resolution.
  • Interacted with clients via calls and emails to obtain necessary approvals and expedite ticket processing.
  • Collaborated with factory, execution teams, allocation teams, and availability teams to ensure smooth execution of sales orders.
  • Monitored job flows and stock levels across systems to maintain accurate order processing and inventory management.

Senior Process Associate

CAPGEMINI BUSINESS SERVICES LTD
Chennai
07.2008 - 08.2011

Master Data & Procurement Analyst

  • Maintained and updated master data in SAP for materials, vendors, and contracts for Hindustan Unilever and DSM Chemicals, ensuring data accuracy and compliance.
  • Managed vendor lifecycle activities, including blocking and deletion, in accordance with company policies.
  • Processed requests within defined Service Level Agreements (SLAs), ensuring timely and accurate execution.
  • Handled and resolved queries across multiple mailboxes, maintaining high responsiveness and customer satisfaction.
  • Successfully transitioned DSM Chemicals operations from the Netherlands and implemented processes for smooth integration.
  • Conducted Spend Analysis for Asia and AMET regions for Hindustan Unilever and prepared detailed reports for country-level stakeholders.

Education

Diploma in Supply Chain Management - Supply Chain

IIMM
Chennai
01.2014

MBA - General Management

Anna University
Chennai
01.2010

B.Sc. - Mathematics

Queen Mary’s College
Chennai
05.2006

+2 -

St.Josesh’s Higher Secondary school
Chennai
01.2003

SSLC -

Don Bosco Matriculation School
Chennai
01.2001

Skills

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  • SAP Expertise: SAP MM Module (Procurement & Logistics), Master Data Management (Materials, Vendors, Contracts), IDOC Monitoring & Resolution (Inbound/Outbound), EDI Signal Triggering & Troubleshooting, Purchase Order Processing, Goods Receipt Posting
  • Procurement & Logistics: Vendor Management, Purchase Requisition Validation, PO Creation & Release, Freight & Transport Coordination (Air/Sea/Road), Invoice Discrepancy Resolution, Spend Analysis & Reporting
  • Technical Support & Incident Management: L1 & L2 Ticket Handling (TechDirect), Proactive IDOC Monitoring for PO Fallouts, EDI/IDOC Error Resolution, Escalation Management, Root Cause Analysis
  • Process & Documentation: SOP Development, End-to-End Process Documentation, Transition Management (DSM Chemicals Netherlands), Compliance with SLAs
  • Soft Skills: Customer-Centric Communication, Accountability & Ownership, Problem-Solving & Analytical Thinking, Cross-Functional Collaboration, Time Management

Characteristic Traits

          

  • Accountability & Ownership
  • Customer-Centric Communication
  • Problem-Solving
  • Analytical Thinking
  • Time Management
  • Collaboration & Teamwork
  • Adaptability
  • Attention to Detail
  • Proactive Approach
  • Strong Work Ethic

Whatsapp

+971 588266279, 91 9176091291

Emirates Id

784-1986-8455759-2

Languages

  • Tamil
  • English
  • Tamil

Awards

  • Cap Gemini
  • Successful implementation of Kaizen ideas to improve the process.
  • Won a New Star Award at the time of Joining.
  • Won Best Team Award for remarkable performance.
  • Vestas, Revenue saving on an average of 2 Million monthly by collecting CMR documents for Poland.
  • FLSMIDTH
  • Successfully sorted out issues at Nefab warehouse (Germany/Denmark).
  • Awarded a spot bonus for consistent maintenance of SIFOT above the target.

Position Seeking

Desk Expeditor, Supply Chain Management (Logistics & Procurement), To be associated with a progressive organization that gives me scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that works dynamically towards the growth of the organization and gain satisfaction thereof.

Personal Information

  • Passport Number: S4937004
  • Father's Name: D Gnanamoorthy
  • Date of Birth: 03/27/86
  • Gender: Female
  • Marital Status: Married
  • Emirates ID : 784-1986-8455759-2

Languages

English
Full Professional

Timeline

Capital Expeditor

Dow Chemical International
04.2022 - Current

Global Expeditor (Desk Expediting)

FLSMIDTH India PVT LTD
12.2018 - 04.2022

Business Support Professional

Vestas Wind Technology India Pvt Ltd
08.2016 - 11.2017

Senior Executive

Global e-Business Operations Pvt. Ltd
08.2011 - 07.2016

Senior Process Associate

CAPGEMINI BUSINESS SERVICES LTD
07.2008 - 08.2011

Diploma in Supply Chain Management - Supply Chain

IIMM

MBA - General Management

Anna University

B.Sc. - Mathematics

Queen Mary’s College

+2 -

St.Josesh’s Higher Secondary school

SSLC -

Don Bosco Matriculation School
Ragamanjari Naresh