Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAGEETA GOUNDAR

3 Brisbane Street Oxley Park ,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful and experienced worker offering expertise in customer service, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

22
22
years of professional experience

Work History

Office Assistant

JPCOMMS & Electrical Services Pty Ltd
12.2022 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Handled payroll duties accurately ensuring all employees received their paychecks on time.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email to provide information.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Answered and managed incoming and outgoing calls.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.

Office Assistant

CM Taxi's
09.2011 - 09.2015


  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Handled payroll duties accurately ensuring all employees received their paychecks on time.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated taxi records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Monitored and tracked budgets and expenses of a taxi.
  • Purchased and maintained taxi supplies.
  • Kept taxi parts well organized and sufficiently stocked.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Assisted with budgeting and financial management to keep taxi operating within budget.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.

Sales Assistant

Morris Hedstrom
05.2008 - 10.2009
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Crew Member

McDonald's
05.2002 - 09.2003
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Certificate IV - Disability Studies

GET MY COURSE
3972 Pacific Hwy, Loganholme, Queensland 4129

Certificate - Hotel Operations

SERVICEPRO INTERNATIONAL TOURISM HOSPITALITY INSTITUTE
Waimanu Road, Suva
05.2012

Certificate - Information Technology

Keshals House of Computer Literacy
4th Floor 63 Mark St, Suva.
01.2007

Skills

  • Mail Handling
  • Expense Reporting
  • Administrative Support
  • Payroll Processing
  • Customer Service
  • Data Entry
  • File Maintenance
  • Bookkeeping
  • Communication
  • Valid Driver's License
  • Relationship Building
  • Dedicated Team Player
  • Positive Attitude
  • Time Management
  • Teamwork and Collaboration
  • Fast learner
  • Friendly
  • Adaptable and flexible

Languages

Hindi
Native or Bilingual

Timeline

Office Assistant

JPCOMMS & Electrical Services Pty Ltd
12.2022 - Current

Office Assistant

CM Taxi's
09.2011 - 09.2015

Sales Assistant

Morris Hedstrom
05.2008 - 10.2009

Crew Member

McDonald's
05.2002 - 09.2003

Certificate IV - Disability Studies

GET MY COURSE

Certificate - Hotel Operations

SERVICEPRO INTERNATIONAL TOURISM HOSPITALITY INSTITUTE

Certificate - Information Technology

Keshals House of Computer Literacy

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RAGEETA GOUNDAR