Raghad Al-Obaidi
Casula
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social worker/ mental health counselor
Fairfield medical center
01.2024 - 12.2024
- Provide counseling, assess clients' needs, develop treatment plans, offer crisis intervention, and connect clients to resources
- Skills: Empathy, active listening, case management, cultural sensitivity, and crisis management
Assistant Organizer
Sydney Alliance / Community Development
02.2023 - 11.2023
- Supported the lead organizers in planning and executing community development initiatives
- Created and distributed promotional materials to increase awareness of programs and events
- Facilitated communication and collaboration among diverse groups and stakeholders
- Assisted in connecting community members with essential services and resources
- Provided guidance, support, and information to individuals and groups in need
- Planned and managed community events, including logistics, scheduling, and participant engagement
- Delivered presentations to engage, inform, and inspire community members and partners
- Built and maintained positive relationships with community stakeholders, organizations, and media outlets
- Skills: Strong organizational and multitasking abilities, excellent communication and interpersonal skills, proficiency in advertising and promotional techniques, ability to coordinate and lead groups effectively, experience in event planning and management, confidence in public speaking and community engagement, knowledge of social and supportive services, public relations and networking expertise
Matavai Pacific Cultural Arts
01.2022 - 11.2022
- Engaged with diverse community members to understand their needs and cultural perspectives
- Facilitated discussions and gathered feedback to create tailored cultural and mental health programs
- Built trust and strengthened relationships within the Pacific Islander community
- Provided professional mental health support to individuals and groups
- Addressed a range of issues, including stress, trauma, and anxiety, with a culturally sensitive approach
- Empowered individuals to develop coping strategies and foster emotional well-being
- Oversaw team activities and ensured alignment with organizational goals
- Provided mentorship and support to junior team members and interns
- Monitored the delivery of services to ensure quality and adherence to ethical standards
- Designed and implemented awareness campaigns to destigmatize mental health issues
- Organized workshops and events to educate the community on recognizing and addressing mental health challenges
- Collaborated with other organizations to amplify the reach of mental health initiatives
- Maintained clear and open communication with stakeholders, team members, and community groups
- Adapted communication styles to suit different audiences, ensuring messages were well understood
- Delivered impactful presentations and facilitated effective group discussions
- Pursued continuous learning to enhance knowledge of mental health and cultural practices
- Attended training sessions, seminars, and conferences to stay updated on best practices
- Applied new insights and methods to improve service delivery and personal performance
- Identified challenges within projects and devised creative solutions
- Mediated conflicts and facilitated collaborative problem-solving among team members
- Evaluated the effectiveness of programs and implemented improvements based on feedback
- Coordinated events, workshops, and counseling sessions with precision and attention to detail
- Managed schedules, resources, and logistics to ensure smooth operations
- Set clear objectives and timelines for projects, tracking progress and adjusting plans as needed
- Demonstrated accountability and reliability in completing tasks independently
- Managed time effectively to balance multiple responsibilities and meet deadlines
- Maintained resilience and adaptability in dynamic and challenging situations
- Collaborated with diverse team members to achieve shared goals
- Fostered a supportive and inclusive team environment
- Contributed ideas and actively participated in group discussions and decision-making processes
Shop Manager
Top Tobacconist Grocery
04.2021 - 01.2022
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed systems and procedures to improve operational quality and team efficiency
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Led hiring, onboarding, and training of new hires to fulfill business requirements
- Developed and maintained relationships with external vendors and suppliers
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Implemented process improvements to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Social Health Worker (support worker)
Somer Group Service
01.2018 - 02.2021
- Organized and facilitated recreational activities to engage clients in positive, team-building experiences
- Managed and led activities promoting growth in mental, emotional, and educational areas
- Assisted in identifying and reducing barriers to youth engagement and development
- Provided key emotional support to special needs clients
- Encouraged clients to develop own activities and leadership skills through group discussions
- Provided guidance and advice to clients, supporting navigation of diverse personal and social issues
- Responsible for creating a positive and nurturing therapeutic environment through the provision of trauma informed care to people who have high care needs
- Highly developed communication skills that are both written and verbal, strong interpersonal skills, crisis-management knowledge, and intermediate computer skills
Education
Master of Social Work (Qualifying) - mental health counseling, physiotherapist
WESTERN SYDNEY UNIVERSITY
01.2024
Bachelor of Social Science - Crime & Criminal Justice, Child & Community law and policing
WESTERN SYDNEY UNIVERSITY
01.2021
Diploma of Social Science -
01.2019
Foundation in Art - literatures
WESTERN SYDNEY UNIVERSITY THE COLLEGE
01.2018
Secretarial Skills Training -
IECD Institute (UNICEF)
01.2013
High School Certificate -
Haitham Abdulsalam High School
01.2012
Skills
- Empathetic
- Active listening
- Critical thinking
- Good communication skills
- Case management
- Excellent teamwork
- Working with children and families
- Knowledge of diverse cultures
- Strong communication skills
- Ability to apply principles of diversity and inclusivity
Certification
- First Aid Certificate
- Working with Children Check WWC2405719E
- AASW Membership 00161086
Languages
English
Arabic
Driving
Unrestricted driver license with own vehicle
Personal Information
Gender: Female
Righttowork
Australian citizen
Timeline
Social worker/ mental health counselor
Fairfield medical center
01.2024 - 12.2024
Assistant Organizer
Sydney Alliance / Community Development
02.2023 - 11.2023
Matavai Pacific Cultural Arts
01.2022 - 11.2022
Shop Manager
Top Tobacconist Grocery
04.2021 - 01.2022
Social Health Worker (support worker)
Somer Group Service
01.2018 - 02.2021
Master of Social Work (Qualifying) - mental health counseling, physiotherapist
WESTERN SYDNEY UNIVERSITY
Bachelor of Social Science - Crime & Criminal Justice, Child & Community law and policing
WESTERN SYDNEY UNIVERSITY
Diploma of Social Science -
Foundation in Art - literatures
WESTERN SYDNEY UNIVERSITY THE COLLEGE
Secretarial Skills Training -
IECD Institute (UNICEF)
High School Certificate -
Haitham Abdulsalam High School
- First Aid Certificate
- Working with Children Check WWC2405719E
- AASW Membership 00161086
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