- Cooking
- Gym Workouts
- Hiking
- Creative Writing
Raghav Krishnan
Canberra
Summary
Experienced Market Researcher with over 3 years in the service industry. Dedicated and detail-oriented professional who combines strong communication and people skills with analytical and strategic thinking. Eager to apply and expand my expertise in both customer-focused environments and data-driven brand development, while remaining committed to team and business success.
Overview
7
7
years of professional experience
Work History
Catering Assistant (FOH)
Pinnacle People
11.2022 - Current
- Worked across diverse settings, including corporate boardrooms, weddings, aged-care facilities, and large stadium events for 3 years in Canberra.
- Gained expertise in adjusting service style to suit different environments, from formal corporate settings to high-energy events.
- Bolstered client satisfaction by providing attentive customer service during events.
Internship
Students’ Choice
02.2025 - 07.2025
- Worked a role as both a UI/UX tester and undertook market research in the form of qualitative interviews to determine the strengths and weaknesses of the platform.
- Maintained accurate records of event participation and survey responses for reporting purposes.
- Analyzed data from student surveys to inform decision-making on future programs and services.
Intern
DollarBull
06.2021 - 12.2021
- Helped the startup with setting up in their early days.
- Coordinated communication between departments to streamline project workflows.
- Conducted research on competitor strategies to inform marketing campaigns.
Customer Service Representative
Food Bazaar
04.2019 - 11.2019
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Provided recommendations for inventory management based on customer preferences and purchasing patterns.
- Responded to customer requests for products, services, and company information.
Education
Masters - Marketing Management
Australian National University
07-2025
Bachelors - Commerce
K.C College
India10-2020
Skills
- Proficient in consumer insights research
- Proficient in MS Office, Tally Software & My SQL
- PTE score of 90/90 in all sections (twice)
- Adaptable multitasking
- Safe food handling
- Bartending
- Customer service
- Client interaction
- Project management
- Data-driven marketing analysis
- Market data collection
- Product innovation
Interests
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Internship
Students’ Choice
02.2025 - 07.2025
Catering Assistant (FOH)
Pinnacle People
11.2022 - Current
Intern
DollarBull
06.2021 - 12.2021
Customer Service Representative
Food Bazaar
04.2019 - 11.2019
Masters - Marketing Management
Australian National University
Bachelors - Commerce
K.C College