Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Raghav Krishnan

Canberra

Summary

Experienced Market Researcher with over 3 years in the service industry. Dedicated and detail-oriented professional who combines strong communication and people skills with analytical and strategic thinking. Eager to apply and expand my expertise in both customer-focused environments and data-driven brand development, while remaining committed to team and business success.

Overview

7
7
years of professional experience

Work History

Catering Assistant (FOH)

Pinnacle People
11.2022 - Current
  • Worked across diverse settings, including corporate boardrooms, weddings, aged-care facilities, and large stadium events for 3 years in Canberra.
  • Gained expertise in adjusting service style to suit different environments, from formal corporate settings to high-energy events.
  • Bolstered client satisfaction by providing attentive customer service during events.

Internship

Students’ Choice
02.2025 - 07.2025
  • Worked a role as both a UI/UX tester and undertook market research in the form of qualitative interviews to determine the strengths and weaknesses of the platform.
  • Maintained accurate records of event participation and survey responses for reporting purposes.
  • Analyzed data from student surveys to inform decision-making on future programs and services.

Intern

DollarBull
06.2021 - 12.2021
  • Helped the startup with setting up in their early days.
  • Coordinated communication between departments to streamline project workflows.
  • Conducted research on competitor strategies to inform marketing campaigns.

Customer Service Representative

Food Bazaar
04.2019 - 11.2019
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Provided recommendations for inventory management based on customer preferences and purchasing patterns.
  • Responded to customer requests for products, services, and company information.

Education

Masters - Marketing Management

Australian National University
07-2025

Bachelors - Commerce

K.C College
India
10-2020

Skills

  • Proficient in consumer insights research
  • Proficient in MS Office, Tally Software & My SQL
  • PTE score of 90/90 in all sections (twice)
  • Adaptable multitasking
  • Safe food handling
  • Bartending
  • Customer service
  • Client interaction
  • Project management
  • Data-driven marketing analysis
  • Market data collection
  • Product innovation

Interests

  • Cooking
  • Gym Workouts
  • Hiking
  • Creative Writing

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Internship

Students’ Choice
02.2025 - 07.2025

Catering Assistant (FOH)

Pinnacle People
11.2022 - Current

Intern

DollarBull
06.2021 - 12.2021

Customer Service Representative

Food Bazaar
04.2019 - 11.2019

Masters - Marketing Management

Australian National University

Bachelors - Commerce

K.C College

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Raghav Krishnan