Diligent SUPPORT WORKER with hands-on experience in patient care, providing support to healthcare teams. Assisted in daily activities, ensuring comfort and safety of patients. Demonstrated compassion and effective communication skills.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant In Training
Opal Aged Care
05.2024 - Current
Used effective communication skills when interacting with diverse populations within the healthcare setting.
Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
Provided customized care according to individual health plan.
Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
Managed time efficiently while prioritizing tasks according to urgency and importance for optimal patient outcomes.
Disability Support Worker
Afford
03.2021 - 04.2024
Providing quality personal care to clients
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Maintained safety with tidy, clean, and hazard-free home environments.
Providing assistance and support to clients to achieve their personal goals
Maintaining progress notes for all clients
Clerical and administrative work including file notes and record keeping
Managing client schedules and ensuring medical appointments are kept
Administering medication
Mental Health Support Worker
Sylvanvale
07.2020 - 03.2021
Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Providing personal care to clients
Providing assistance and support to clients to achieve personal goals
Writing progress notes for each client
Clerical and administrative work including file notes and record keeping
At one point I was a key worker for one client and managed other workers who worked with that client
Managing client schedules and medical appointments
Administering medication
Working in conjunction with the Behaviour Support plan team
Support Worker
Warrah Disability Services
05.2018 - 07.2020
Working with special need children in a school environment
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Providing personal care to clients
Providing assistance and support to clients to achieve personal goals
Writing progress notes daily for each client
Clerical and administrative work including file notes and record keeping
Manage client schedules and medical appointments
Administering medication
Aged Care Support Worker
Solutions Aged Care Agency
11.2015 - 05.2018
Assisting residents with their medication as per doctor's instruction
Assisted residents with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Built strong relationships with clients to deliver emotional support and companionship.
Enhanced residents'' quality of life by providing compassionate and attentive care.
Feeding clients and assisting with routine exercise
Day to Day progress note of each resident within my care and support
Transporting clients to attend appointments and other community activities
General housekeeping duties
Mental Hospital Placement
Kenya Referral Hospital
01.2014 - 01.2015
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Assisting clients with their daily care activities according to their care plain
Assisting them with shower grooming and domestic chores
Taking clients out for leisure activities and assisting with shopping
Assisting to develop care and support plan for residents
Writing progress notes for each client daily
Basic administrative and clerical work such as file notes
Education
DIPLOMA IN BUSINESS MANAGEMENT AND LEADERSHIP -
STRATHFIELD COLLEGE
Sydney, NSW
01.2016
ADVANCED DIPLOMA IN DISABILITY SUPPORT WORK -
MOI UNIVERSITY
01.2015
No Degree - MIDAZOLAM VIA BUCCAL
EPILEPSY AUCTION AUSTRALIA
Sydney, NSW
01.2013
Skills
Ability to work independently and within a team environment
Ability to work with clients with challenging behaviors and complex presentations
Active listening skills
Excellent communication skills
Time management skills
Good organizational skills
Ability to learn things quickly
Ability to work well under pressure
Reliable
Good leadership and management skills
Good understanding of confidentiality
Administrative and clerical skills
Good computer and documentation skills
Interests
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
I have a passion for photography and editing photos
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Volunteer Work
Animal Welfare Advocacy
Environmental Conservation Projects
Environmental Stewardship
Volunteer Travel
Documenting and sharing travel experiences
Train Travel
Enjoy creating and following travel blogs and vlogs
Timeline
Certified Nursing Assistant In Training
Opal Aged Care
05.2024 - Current
Disability Support Worker
Afford
03.2021 - 04.2024
Mental Health Support Worker
Sylvanvale
07.2020 - 03.2021
Support Worker
Warrah Disability Services
05.2018 - 07.2020
Aged Care Support Worker
Solutions Aged Care Agency
11.2015 - 05.2018
Mental Hospital Placement
Kenya Referral Hospital
01.2014 - 01.2015
DIPLOMA IN BUSINESS MANAGEMENT AND LEADERSHIP -
STRATHFIELD COLLEGE
ADVANCED DIPLOMA IN DISABILITY SUPPORT WORK -
MOI UNIVERSITY
No Degree - MIDAZOLAM VIA BUCCAL
EPILEPSY AUCTION AUSTRALIA
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