Rahaf NEJEM
Sydney,NSW
Summary
Talented, personable ESL Teacher with Linguistics degree and familiarity with diverse cultures. Delivered high-level English instruction to international students at the high school and academic level. Exceptional communication skills helped clients to increase vocabulary, fluency and cultural understanding.
Overview
9
9
years of professional experience
Work History
Security Officer
Australian Concert & Entertainment Security Group
11.2020 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Crew Trainer
McDonald’s Lakemba
06.2013 - 01.2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Produced training materials and gathered resources to equip crew members with learning opportunities.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Managed, co-managed and coordinated teams working in various parts of the restaurant under high pressure conditions to perform well in terms of quality, service and cleanliness
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Education
Linguistics And Arabic
Western Sydney University
Sydney, NSW12.2022
High School Diploma -
Beverly Hills Girls High School
2016
Skills
- Coaching and Mentoring
- Team Leadership and Supervision
- Academic Support
- Relationship Building and Emotional Support
- Student Motivation
- Verbal and Written Communication
- Activity-Based Learning
- Active Listening
- Training Tools and Resources
Languages
English
Native or Bilingual
Arabic
Full Professional
French
Limited Working
Timeline
Security Officer
Australian Concert & Entertainment Security Group
11.2020 - 06.2022
Crew Trainer
McDonald’s Lakemba
06.2013 - 01.2018
Linguistics And Arabic
Western Sydney University
High School Diploma -
Beverly Hills Girls High School
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