Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rahah Jaafar

Mandurah,WA

Summary

Dedicated professional with a proven track record at M&S, where I spearheaded initiatives that consistently achieved sales targets and elevated customer satisfaction. Expert in care planning and patient care, blending hard and soft skills to enhance client safety and support. Demonstrates exceptional leadership in resolving client concerns and boosting team efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Carer Placement

Aegis Aged Care Group
07.2024 - 08.2024

Do a placement to get my Certificate III in Aged Care

Sales Supervisor

M&S
02.2020 - 01.2024
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Education

Arts

Secondary School
Malaysia
11.1985

Skills

  • Patient care
  • Personal hygiene assistance
  • Mobility support
  • Daily living activities
  • Companionship
  • Meal preparation
  • Care planning
  • Health assessments
  • Infection control
  • Elder care
  • Disability support
  • Behavioral support
  • Bathing assistance
  • Dressing assistance
  • Feeding assistance
  • Incontinence care
  • Aging care
  • Supportive care
  • Client safety

Certification

Certificate III Aged Care

Timeline

Carer Placement

Aegis Aged Care Group
07.2024 - 08.2024

Sales Supervisor

M&S
02.2020 - 01.2024

Arts

Secondary School
Rahah Jaafar