Rahana Akter
Liverpool,Australia
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Front of House Supervisor
Eighteen 22 Restaurant
Liverpool, Australia
11.2023 - Current
- Describing menu items and suggesting products to customers.
- Preparing and serving hot and cold drinks, such as coffee, tea, mocktails, milkshakes, and specialty beverages.
- Enhanced ambiance and customer experience through strategic layout and design changes in front of house areas.
- Provided feedback to employees regarding performance and customer satisfaction.
- Prepared a variety of foods according to exact instructions and recipe specifications, such as different types of pancakes and waffles.
- Receiving and processing customer payments.
- Monitored and reviewed daily operations, such as seating arrangements, sanitation standards, and inventory levels.
- Managed financial transactions at the end of each shift ensuring accuracy in cash handling procedures.
Accountant
Mahibun Holidings Ltd.
05.2020 - 02.2023
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
- Reviewed invoices for accuracy and completeness prior to payment processing, using MYOB or Xero software.
- Performed general ledger reconciliations on a timely basis.
- Monitored cash flows and prepared weekly cash projections.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed accounts payable and receivable, improving cash flow management.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Education
MBA - Professional Accounting
King's Own Institute
Sydney, NSW04-2026
BBA - Accounting
Dhaka University
Bangladesh11.2022
Skills
- Restaurant operations
- Customer feedback analysis
- Hospitality industry
- Cash handling
- Cashflow processes
- Account reconciliation
- Financial reporting
- Time management
Expertise - Languages
- English
- Bangla
- Hindi
- Urdu
Programs
- Word
- Excel
- PowerPoint
- MYOB
- Xero
Availability
Weekdays- 9am-10pm
Weekend- 9am-5pm
References
Julie Warwar ( Manager)
Eighteen 22 Restaurant
Timeline
Front of House Supervisor
Eighteen 22 Restaurant
11.2023 - Current
Accountant
Mahibun Holidings Ltd.
05.2020 - 02.2023
MBA - Professional Accounting
King's Own Institute
BBA - Accounting
Dhaka University
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