RAHAT AHMED RAZIM
Kogarah
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
7/eleven
07.2024 - Current
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Team Member
Chefs Table
05.2023 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor Of Civil Engineering - Civil Engineering
Western Sydney University
Sydney, NSWHigher Secondary Certificate - Science Education
Rajuk Uttara Model College
Dhaka, Bangladesh11.2023
Secondary School Certificate - Science Education
Milestone College
Dhaka, Bangladesh12.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Personal Information
Date Of Birth: 01/10/2006
Timeline
Customer Service Representative
7/eleven
07.2024 - Current
Team Member
Chefs Table
05.2023 - 03.2024
Bachelor Of Civil Engineering - Civil Engineering
Western Sydney University
Higher Secondary Certificate - Science Education
Rajuk Uttara Model College
Secondary School Certificate - Science Education
Milestone College
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