Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Mohammed Rahim Ibrahim

Gatton,QLD

Summary

I possess robust communication and problem-solving abilities, coupled with a strong commitment to being a reliable and impactful team contributor. Aspiring to thrive as a customer service assistant, I am enthusiastic about leveraging my collaborative approach to enhance my expertise in this domain. I am assured of my capacity to excel in this role and remain devoted to ongoing skill enhancement, ensuring the delivery of exceptional service to customers.

Overview

4
4
years of professional experience

Work History

Customer Service Staff Member

Bunnings
Plainland, QLD
02.2024 - Current
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Built loyal clientele through friendly interactions and consistent appreciation.

Customer service management

Spano's IGA
07.2022 - 03.2023
  • Stock management
  • Engaging in customer interactions and attending to their needs with professionalism and courtesy
  • Meticulously arranging and packaging groceries with care and precision.

All Rounder/Shift Manager

VIETYUMMESE
02.2022 - 07.2022
  • Participating in food prepping and collaborating in the culinary execution
  • Delivering exceptional customer care with a personalised and attentive approach.
  • Organised special events such as holiday sales or promotional campaigns.
  • Inspected work areas regularly for cleanliness and organisation standards.
  • Trained new employees on company policies, procedures, and job responsibilities.

Shift Manager

XOXO BENTO
08.2020 - 12.2021
  • Dispensing guidance to fellow colleagues, outlining directives for them to adhere to
  • Participating in food prepping and collaborating in the culinary execution
  • Delivering exceptional customer care with a personalized and attentive approach.

Education

High School Diploma -

Lockyer District State High School
Gatton, QLD
12-2024

Some College (No Degree) - Cert II Skills For Work And Vocational Pathways

Lockyer District State High School
Gatton, QLD

Some College (No Degree) - Cert III Business BSB30120

Lockyer District State High School
Gatton, QLD

Skills

  • Organisation
  • Problem-solving
  • Multitasking
  • Creative thinking
  • Time management
  • Communication skills
  • Computer skills
  • Teamwork skill
  • Multilingualism
  • Social Media
  • Leadership

Accomplishments

  • Always tend to be the project manager for group projects in my classes I undertake.
  • Class Captain throughout primary school and hhigh school house captain in year 9, year 10 and year 11.

Languages

English
Native/ Bilingual
Malay
Native/ Bilingual
Rohingyan
Native/ Bilingual
Hindi
Limited
Urdu
Limited

References

  • Bethany Singh, Former Supervisor at Spano's IGA, 0482 832 330
  • Michaela Gallagher, CSS Team member Bunnings, 0448 189 010
  • Shari Tronc, CSS Team member Bunnings, 0415 177 670

Timeline

Customer Service Staff Member

Bunnings
02.2024 - Current

Customer service management

Spano's IGA
07.2022 - 03.2023

All Rounder/Shift Manager

VIETYUMMESE
02.2022 - 07.2022

Shift Manager

XOXO BENTO
08.2020 - 12.2021

High School Diploma -

Lockyer District State High School

Some College (No Degree) - Cert II Skills For Work And Vocational Pathways

Lockyer District State High School

Some College (No Degree) - Cert III Business BSB30120

Lockyer District State High School

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Mohammed Rahim Ibrahim