Rahma Dawood
Smithfield,NSW
Summary
Dedicated professional with a history of meeting company goals utilising consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
12
12
years of professional experience
Work History
Volunteer
Sincerity Alliance Inc
01.2022 - Current
- Mentored at-risk youth, offering guidance and support to help them make positive life choices.
- Offered tutoring services to students struggling academically, helping them improve their performance in school.
- Planned and delivered numerous activities and special events.
- Facilitated communication between clients and other service providers.
- Developed and maintained accurate records of programs and services.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Director
Excel Disability And Care Services Pty Ltd
11.2021 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Coordinator/Field Officer
Just Kids FDC Scheme
01.2014 - Current
- Assist in the recruitment of suitable Educators as required
- Ensure educators are inducted appropriately and are aware of the requirements of the role
- Complete Home Risk Evaluations on potential new Educators
- Ensure the Educator has a current first aid certificate, public liability insurance, asthma and anaphylaxis and clear police check
- Ensure the Educator and all members of the Educator's home including the Educator and regular visitors who have contact with children have a current Working with Children Check
- Support Educators to provide a quality service by conducting regular home visits
- Ensure the home environment continues to meet the safety and hygiene standards
- Ensure Educators are compliant with child ratios
- Ensure Educators are re-registered on an annual basis
- Ensure all incidents involving a child’s health and well-being are reported immediately
- Monitor the children’s’ wellbeing and progress and assist Educators with the implementation of developmental programs for individual children including those with special needs, and provide advice on specific resources for these children
- Ensure the Educators are aware of the legislative requirements in which they must operate
- Work in respectful partnership with Educators
- Provide support to families and information about other agencies as necessary (e.g
- Hearing, speech services, etc.)
- Conduct interviews with families to ascertain their child’s education and care needs
- Maintain confidentiality in regard to all information
- Demonstrate knowledge and understanding of codes, guidelines, policies and procedures and National Quality Framework and any contractual requirements as amended from time to time.
Disability Support Worker
Vision Community Care
11.2020 - 12.2021
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Office Admin
Austar Civil
01.2016 - 01.2018
- Carrying out large volumes of filing while retaining a good level of accuracy and efficiency
- Maintaining an effective administration system
- Rapidly responding to and resolving any administrative problems
- Managing related legislative, regulatory and compliance issues
- Running the company reception area
- Coordinating office procedures
- Making sure that information is quick and easy to locate
- Ordering and maintaining office stationery and equipment
- Typing up correspondence including letters, faxes, minutes and memos.
Family Day Care Educator
Afroz Family Day Care Scheme
01.2012 - 01.2014
- Care for a variety of children ranging from toddlers to 10 year olds
- Created age-appropriate, physically and mentally engaging and imaginative play activities for the children
- Ensured children completed homework and assisted them with any questions or difficulties
- Prepared nutritious meals and snacks for the children
- Ensured the home and play environment was always clean and safe
- Took children on outings with approval from parents
- Administered medications/first aid when necessary
- Developed interactive literacy and numeracy activities to fulfil curriculum, tailored to three-to-five-year old’s
- Teach according to legislative requirements and service principles
- Create a learning environment and materials that are fun, clean and safe
- Developed rapport with children, families and staff
- Observe, report and assess children's development and behaviour
- Conduct learning activities with respect to individual needs of children, including basic self-help skills.
Education
Bachelor of Social Science - Social Sciences
Western Sydney University
Sydney, NSW04.2024
Diploma - Community Services
MRT
Sydney, NSW08.2022
Certificate IV - Disability
National Community Training And Education
Bankstown, NSW02.2021
Diploma of Management -
Tafe South Western Sydney Institute
12.2014
Certificate IV in Training and Assessment -
Kirana Training Institute
11.2014
Diploma in Early Childhood Education and Care -
Astar Training Institute
01.2014
Skills
- Strong communication skills, both verbally and written
- Excellent attention to detail
- Ability to work under pressure
- Excellent leadership and management skills
- Prompt decision making skills
- Self-motivated
- First Aid Certificate
- Full Australian driver's license
- Emergency Asthma and Anaphylaxis training
- Bilingual; Arabic , English
- Working With Children Check
- NDIS Worker Screening
Personal Interests And Activities
- A very active person who enjoys the outdoors, hiking and photographing natural landscapes.
- Member of Body by Ruby bootcamp, personally involved in motivating and encouraging other people to improve their health and fitness.
- Experiencing new cultures and environments.
References
- Fardawsa Ali, Board Member, Sincerity Alliance Inc, Sydney, 0478 053 233
- Bob Dirye, Manager, Just Kids Family Day Care Scheme, Sydney, 045 017 7100, info@justkidsfdc.com
Timeline
Volunteer
Sincerity Alliance Inc
01.2022 - Current
Director
Excel Disability And Care Services Pty Ltd
11.2021 - Current
Disability Support Worker
Vision Community Care
11.2020 - 12.2021
Office Admin
Austar Civil
01.2016 - 01.2018
Coordinator/Field Officer
Just Kids FDC Scheme
01.2014 - Current
Family Day Care Educator
Afroz Family Day Care Scheme
01.2012 - 01.2014
Bachelor of Social Science - Social Sciences
Western Sydney University
Diploma - Community Services
MRT
Certificate IV - Disability
National Community Training And Education
Diploma of Management -
Tafe South Western Sydney Institute
Certificate IV in Training and Assessment -
Kirana Training Institute
Diploma in Early Childhood Education and Care -
Astar Training Institute
Similar Profiles
Emilie Gee-SealEmilie Gee-Seal
Activities Assistant at Sincerity/Stoneybrook Assisted livingActivities Assistant at Sincerity/Stoneybrook Assisted living
Keith Shane PamaongKeith Shane Pamaong
Laundry Assistant at Sincerity Laundry GroupLaundry Assistant at Sincerity Laundry Group
Sudais MohamedSudais Mohamed
Volunteer at Sincerity DonationVolunteer at Sincerity Donation