Building trust, exceeding expectations, and driving results are my hallmarks, and my ambition knows no limits. I am a highly motivated and versatile individual with diverse experience across retail sales, financial services, and client relationship management bolstered by a strong academic foundation in business. I possess a strong work ethic, a passion for continuous learning, and a proven ability to thrive in new environments.
Work History
Financial Adviser
Vega Lend limited
Christchurch, New Zealand
01.2023 - 01.2024
Provided comprehensive financial planning and investment advice to a diverse clientele.
Developed strong communication and negotiation skills through consultations with high-net-worth clients, tailoring solutions to meet their complex risk management needs.
Guided clients through goal setting, budgeting, and investment selection.
Achieved a 100% in client retention by exceeding expectations and building long-term trust.
Worked with both clients and providers for a smooth joining process and claims.
Financial Adviser
Advice4Life
Christchurch, New Zealand
11.2021 - 01.2023
Conducted in-depth needs assessments to understand clients' personal and financial goals, risk tolerance, and existing coverage.
Developed and presented personalized life and health insurance recommendations tailored to each client's unique needs.
Explained complex insurance options in clear and concise language, ensuring clients made informed decisions.
Negotiated competitive rates and terms with insurance providers to secure the best possible coverage for clients.
Processed and serviced insurance applications, ensuring accuracy and timely completion.
Provided ongoing support and service to clients, reviewing their coverage regularly and making adjustments as needed.
Built strong and long-term relationships with clients through exceptional communication, trust, and personalized service.
Manager in Training
Rodd and Gunn limited
Christchurch, New Zealand
03.2020 - 2022
Driving operational, visual and customer service standards in store.
Monitoring and reviewing store performance on a regular basis and maximizing sales through effective customer service and marketing.
Setting goals to ensure staff are incentivized to meet their KPIs.
Managing the store and administration duties such as setting staff budgets, updating financial reports and handling cash deposits.
Provided personalized consultations to clients, showcasing product features and building trust through open communication.
Maintained a luxury brand experience through meticulous store ambiance, impeccable presentation, and exceptional service standards.
Education
Certificate - New Zealand Certificate in Financial Services (lev
Open Polytechnic
Christchurch, New Zealand
01-2023
Bachelors of Commerce - Double Major in Marketing And Management
University of Canterbury
Christchurch, New Zealand
01-2018
High School Diploma -
Shirley Boys High School
Christchurch, New Zealand
01-2014
Skills
Client-Centric Sales Experience:
Gained client retention by 100% through personalized consultations and proactive risk management
Cultivated long-term relationships with high-net-worth clients, building trust through active listening and understanding their unique needs
Consistently exceeded client expectations, delivering exceptional service and earning a reputation for integrity and reliability
Communication & Negotiation:
Effectively explain complex financial concepts and product features in a clear and engaging manner
Persuasively present the value proposition of products and services, aligning with client goals and aspirations
Successfully negotiate win-win deals with clients and stakeholders, building consensus and achieving mutually beneficial outcomes
Financial Acumen & Risk Management:
Demonstrate in-depth understanding of financial products, risk assessment, and tailoring solutions to meet client needs
Navigate complex financial decisions with clients, providing guidance and confidence in their choices
Mitigate risk and provide peace of mind through comprehensive financial planning and risk management strategies
Additional Skills:
Teamwork and collaboration: Proven ability to work effectively within a sales team to achieve collective goals
CRM proficiency: Experience with Salesforce and other CRM systems to manage client relationships and track sales activities
Passion for prestige cars: Enthusiastic about high-end vehicles and eager to learn more about the luxury car market
coaching, motivation, performance monitoring
Competitive athlete: When not conquering sales goals, I find myself pushing boundaries in the gym. Bodybuilding and competing on stage cultivate unwavering discipline, resilience, and a relentless pursuit of mastery, all of which translate into valuable assets within the demanding world of high-end sales.
Lifelong learner: Fueled by an insatiable thirst for knowledge, I dedicate time to exploring various topics through reading and self-development initiatives. This broadens my perspective, enhances my communication skills, and keeps me at the forefront of industry trends, which can benefit both internal and external interactions.
Building connections: I cherish quality time with friends and family, whether exploring new cafes or creating lasting memories. This strong social connection translates into fostering collaborative environments and building rapport with a diverse clientele, crucial skills for excelling in any relationship-driven field.
References
References available upon request.
Timeline
Financial Adviser
Vega Lend limited
01.2023 - 01.2024
Financial Adviser
Advice4Life
11.2021 - 01.2023
Manager in Training
Rodd and Gunn limited
03.2020 - 2022
Certificate - New Zealand Certificate in Financial Services (lev
Open Polytechnic
Bachelors of Commerce - Double Major in Marketing And Management