Rahmatullah Masood
Melbourne
Summary
Enthusiastic and dedicated high school graduate committed to personal and professional growth. Seeking a position to leverage passion for learning and eagerness to develop practical skills. Determined to gain valuable experience in preparation for a future career.
Overview
3
3
years of professional experience
Work History
Peer Support Mentor
02.2023 - 12.2023
- Mentoring junior level students in achieving their personal and academic goals, on a fortnightly basis, while reporting each meeting and reviewing mentee's growth
- Volunteering for school tours and shadowing events
Phone Repair Assistant
Melbourne Mobile Phone Repairs
06.2022 - 07.2022
- Diagnosed and repaired a variety of mobile phone issues (screens replacements, battery changes)
- Provided detailed explanation and technical advice to customers to ensure a transparent service
- Assisted in managing parts inventory, ensuring availability of necessary components for repairs
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Crew Member
Al Baik Pizza
04.2021 - 06.2022
- Cooperation and communicating with the whole shop to ensure seamless company operations
- Working in a fast-paced environment to provide efficient service
- Managing financial transactions, operating registers, and fulfilling online orders via UberEats/DoorDash
- Creating Authentic customer experiences
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
VICTORIAN CERTIFICATE OF EDUCATION -
Hampton Park Secondary College
Hampton Park, VIC11-2024
Skills
- Attention to detail
- Communication
- Critical thinking and Problem solving
- Digital Literacy and tech proficiency
- Leadership
- Emotional Intelligence
Languages
Persian
Professional Working
Software
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Computer Aided Design
Timeline
Peer Support Mentor
02.2023 - 12.2023
Phone Repair Assistant
Melbourne Mobile Phone Repairs
06.2022 - 07.2022
Crew Member
Al Baik Pizza
04.2021 - 06.2022
VICTORIAN CERTIFICATE OF EDUCATION -
Hampton Park Secondary College
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