Rahul
FX Collateral Operations Analyst (Middle Office)
Melbourne,VIC
Summary
Banking Operations Analyst with 5 years’ experience across payments, transaction banking, trade finance, and FX operations within a Tier-1 banking environment. Strong practical expertise in payment processing platforms (Hiport, ITF, STAR), SWIFT messaging, and trade finance systems including Finastra and TI Plus, supporting domestic and cross-border transactions. Brings additional exposure to Calypso and Murex for markets-related operations, with a track record of improving reconciliations, managing exceptions, and ensuring robust operational and regulatory controls. Comfortable working in fast-paced, international teams supporting institutional and corporate clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
FX Collateral Operations Analyst (Middle Office)
NAB
Melbourne, VIC
03.2025 - Current
- Managed daily FX collateral and margin processes using Calypso and Murex, ensuring compliance with CSA agreements and mitigating counterparty exposure across institutional portfolios.
- Managed collateral valuation and margin risk assessments across secured exposures, ensuring accurate reporting and adherence to internal risk frameworks and regulatory requirements.
- Coordinated closely with front office, risk, credit, and operations teams to streamline end-to-end collateral workflows, improving operational efficiency and meeting daily cut-off timelines.
- Developed and maintained standard operating procedures (SOPs) and training documentation for collateral processes, supporting onboarding and ensuring consistent execution across the team.
- Monitored market movements and price fluctuations impacting collateral values, proactively identifying valuation risks and escalating issues to risk and credit stakeholders.
- Performed financial statement analysis for counterparties and borrowers to assess creditworthiness and support collateral adequacy decisions for secured exposures.
- Liaised with external valuation agents and appraisers to obtain and validate collateral valuations for high-value assets, ensuring accuracy and effective risk mitigation.
- Developed process documentation to enhance team efficiency and ensure compliance with industry standards.
Trade Finance Operations Analyst
NAB
Melbourne, Victoria
10.2023 - 04.2025
- Executed client account and CRM corrections in line with internal controls, ensuring data integrity and accurate records across trade finance systems.
- Reviewed and validated trade finance documentation (LCs, bills, guarantees) to ensure compliance with UCP 600, ISBP, and internal bank procedures prior to processing.
- Processed bill discounting and RA (Risk Participation) transactions, including transaction input, sanction preparation, and end-to-end lifecycle management.
- Managed CIF creation and account opening activities using Finastra, ensuring KYC completeness and adherence to regulatory and onboarding requirements.
- Administered Letters of Credit end-to-end, including LC confirmations, lodgements, amendments, and settlements using TI Plus.
- Coordinated LC advising and confirmations within TI Plus, liaising with back-office and operational support teams to ensure accurate and timely processing.
- Prepared, validated, and released SWIFT messages related to trade instruments, including MT799, MT742, and MT999, in accordance with SWIFT standards.
- Performed transaction verification and authorization of trade finance instructions submitted by junior officers, ensuring adherence to approval matrices and control frameworks.
- Ensured complete and accurate documentation prior to the issuance and release of guarantees, mitigating operational and compliance risks.
- Collaborated with front office, compliance, risk, and operations teams to resolve trade finance exceptions and discrepancies within SLA timelines.
- Supported processing of a broad range of trade finance instruments, including letters of credit, guarantees, and open account transactions, servicing institutional and corporate clients.
- Maintained proper document retention and audit readiness, including digitisation, archiving, and preparation of trade files for regulatory and internal audits.
Payments Operations Analyst
NAB
Melbourne, Victoria
01.2023 - 10.2023
- Acted as a key operations interface between clients, internal management, and external payment gateways, ensuring accurate and timely execution of payment instructions.
- Processed domestic and cross-border client payments, including funding and withdrawals, in line with cut-off times, internal controls, and settlement requirements.
- Verified, calculated, and posted accounts receivable and payment entries on a daily basis, maintaining high data accuracy across payment systems.
- Supported month-end and period-end close activities, including preparation and validation of payment reports to ensure accurate and timely financial reporting.
- Reconciled monthly transaction fees and settlement balances, investigating breaks and resolving discrepancies within defined SLA timelines.
- Investigated and resolved payment exceptions and reconciliation issues, escalating operational risks, errors, and non-compliance events in accordance with risk management procedures.
- Participated in the testing, onboarding, and implementation of new payment gateways, performing end-to-end validation to ensure seamless system integration.
- Collaborated with regional and offshore finance teams to deliver timely reconciliations and maintain consistent processing standards across locations.
- Reviewed and enhanced process documentation and operating procedures, contributing to improved controls, efficiency, and audit readiness.
- Monitored and processed transactions across multiple payment platforms (including Hiport, STAR, ITF), ensuring correct routing, settlement, and posting.
- Maintained accurate record management and data integrity, including vendor master updates, document archiving, and support for audit and compliance reviews.
Social media and brand reputation Intern
Boat
New Delhi, India
03.2020 - 03.2022
- Monitored and analysed digital brand reputation metrics across multiple platforms, identifying trends and potential risk events impacting customer trust and brand perception.
- Managed structured responses to customer reviews and escalations, applying internal communication guidelines to ensure consistent and compliant external messaging.
- Prepared regular analytical reports summarising engagement trends, sentiment analysis, and performance metrics to support management decision-making.
- Supported incident and crisis response processes, coordinating with internal stakeholders to mitigate reputational risk and ensure timely resolution.
Digital Marketing Intern
centre for building better community
Hawthorn, Victoria
09.2019 - 11.2019
- Manages the company’s social media accounts and posts content
- Brainstorms campaign ideas
- Monitor various social media platforms such as Facebook and Instagram
- Analyzes analytics to gauge the success of campaigns
- Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service
- Engages with customers or clients and provides service
- Provide suggestions to management for improving customer experience on social platforms and internal processes
- Learns and becomes proficient on internal software systems
- Assists in creating performance reports.
Education
MBA - business administration, Accounting
October 2022
Bachelor of Commerce - BCom - Business, Management
2018
Marketing, and Related Support Services
Skills
International trade regulations
Trade compliance
Financial risk assessment
Documentary collections
Letter of credit management
Trade finance expertise
Teamwork and collaboration
Time Management
Problem-solving abilities
Multi-tasking
Transaction monitoring
Audit support
Certification
Retail Management Certification
Successful Negotiation: Essential strategies and skills
Banking and finance
Timeline
FX Collateral Operations Analyst (Middle Office) - NAB
03.2025 - Current
Trade Finance Operations Analyst - NAB
10.2023 - 04.2025
Payments Operations Analyst - NAB
01.2023 - 10.2023
Social media and brand reputation Intern - Boat
03.2020 - 03.2022
Digital Marketing Intern - centre for building better community
09.2019 - 11.2019
Delhi University - Bachelor of Commerce - BCom, Business, Management
Holmes Institute - MBA, business administration, Accounting