Autocad
RAHUL AGARWAL
Melbourne,Australia
Summary
Motivated professional with a background in engineering, customer service, and risk investigation. Skilled in client communication, problem-solving, and managing complex tasks efficiently. Passionate about building relationships and delivering exceptional customer experiences.
Experienced with site management, project coordination, and safety compliance. Utilizes strong communication skills to foster teamwork and ensure project objectives are met. Knowledge of site supervision and problem-solving in dynamic environments.
Overview
4
4
years of professional experience
Work History
Transaction Investigator
Amazon
02.2020 - 01.2022
- Investigated over 1500 high-risk transactions monthly, ensuring customer safety and fraud detection. Analyzed data, reviewed account activities, and took corrective actions to prevent financial losses.
- Resolved 95% of cases within the first review, enhancing efficiency and reducing investigation time. Communicated findings with internal teams, improving fraud detection strategies.
- Worked with a team of 20+ investigators, identifying trends in fraudulent activities. Assisted in implementing process improvements to enhance transaction security.
Junior Site Engineer
Urban Politan Interior Designs Pvt Ltd
03.2018 - 01.2020
- Supervised construction activities across 10+ projects worth over $1.2 million. Ensured compliance with safety regulations, building codes, and project timelines.
- Monitored progress and coordinated with 15+ site workers per project to meet deadlines. Identified risks, resolved issues promptly, and optimized resource allocation.
- Conducted feasibility assessments and surveys, reducing project delays by 30%. Prepared detailed reports to guide design modifications and construction planning.
Education
Masters - Construction and Engineering Management
La Trobe University
11-2024
Diploma - Animation And Special Effects
AISFM
India02-2021
Bachelor of Engineering - Civil Engineering
Guru Nanak Institutions Technical Campus
03.2017
Skills
- Microsoft Project
- Customer Service & Relationship Management
- Strong Communication & Interpersonal Skills
- Microsoft Office Suite & CRM Systems
- AutoCAD
- BIM
- ArcGIS
- Risk assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
BIM
ArcGIS
Microsoft Offcie
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureTimeline
Transaction Investigator
Amazon
02.2020 - 01.2022
Junior Site Engineer
Urban Politan Interior Designs Pvt Ltd
03.2018 - 01.2020
Masters - Construction and Engineering Management
La Trobe University
Diploma - Animation And Special Effects
AISFM
Bachelor of Engineering - Civil Engineering
Guru Nanak Institutions Technical Campus
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon