RAHUL BAHADUR SHAHI
BALGA,Western Australia
Summary
. Service Technician with robust background in health care industries, including major hospitals and age care facilities. Known for problem-solving ability, precise diagnostic skills, and efficient repair techniques. Demonstrated skill in improving customer satisfaction through quality service delivery. Previous work has made significant contributions to operational efficiency and productivity improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
Access Protocol
OSBORNE PARK, Western Australia
07.2024 - Current
- Designing real time monitoring systems and configuring with central hospital networks
- Collaborated on creation of instrumentation, equipment and procedures for diagnostic with major service contractors
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Managed wireless networking setups, including access points placement and security configurations, to ensure robust mobile connectivity.
Service Technician
RAULAND AUSTRALIA
Melbourne, VICTORIA
03.2022 - 08.2024
- Utilized strong communication skills to efficiently interact with customers and provide technical advice
- Conducted preventive maintenance on equipment to optimize performance
- Troubleshoot and repaired various electronic systems to resolve customer issues
- Interfaced with customers, dealers, and sales representatives to determine service and scheduling needs of customers
- Kept maintenance and test equipment operating by following instructions, troubleshooting breakdowns and maintaining supplies
Front End Developer
EOD
Bagmati, KATHMANDU
06.2022 - 11.2022
- Performed preventative maintenance on medical equipment, utilizing knowledge of electronics instrumentation and computer systems
- Demonstrated expertise in troubleshooting and repairing complex mechanical and electronic devices
- Provided technical support for customer inquiries relation to biomedical equipment performance
- Conducted tests to ensure proper functioning of medical equipment prior to use by health care worker
NOC Engineer
GTL PVT LTD
Kathmandu
04.2016 - 01.2018
- Identified and categorized equipment issues, responding to calls for service
- Monitored and maintained network and software components
- Co-ordinated and documented preventive, proactive and corrective maintenance
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients
Education
Master of Engineering - telecommunication& network Engineering
MELBOURNE INSTITUTE OF TECHNOLOGY
MELBOURNE, Australia02.2020
Skills
- Equipment inspection
- System installation
- Problem and issue resolution
- Quality assurance
Hobbies and Interests
- Meditation
- Hiking
- Boxing
- New language
References
Available on request.
Personal Information
- Date of Birth: 02/17/95
- Gender: Male
- Driving License: A
Certification
- ENGINEERS AUSTRALIA ACCREDITED ENGINEER
Timeline
Service Technician
Access Protocol
07.2024 - Current
Front End Developer
EOD
06.2022 - 11.2022
Service Technician
RAULAND AUSTRALIA
03.2022 - 08.2024
NOC Engineer
GTL PVT LTD
04.2016 - 01.2018
Master of Engineering - telecommunication& network Engineering
MELBOURNE INSTITUTE OF TECHNOLOGY
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