RAHUL BHARDWAJ

Results-driven IT professional with 15+ years of experience in property management and banking sectors. Proven expertise in implementing and optimizing ERP systems, driving digital transformation, and managing complex IT projects. Demonstrated success in aligning technology solutions with business objectives, resulting in improved operational efficiency, and cost savings. Skilled in leading cross-functional teams, stakeholder management, and delivering projects using both Agile and Waterfall methodologies. Committed to staying current with global property management regulations, and IT compliance standards.

• Yardi ERP Implementation and Management
• CRM System Integration
• Business Process Mapping and Optimization
• IT Service Management (ITSM)
• Project Management Software (Zoho, Trello, MS Project)
• SDLC Tools (Jira, Azure DevOps)
• Change Management and Implementation
• Risk Assessment and Mitigation
• Technical Writing and Documentation
• Data Migration and Integration
• RFP Creation and Response
• System Testing and Quality Assurance
• Scrum Methodologies for Agile Project Management
• RPA Tools
• Process Automation and Optimization
• Integration Technologies (APIs, ESBs)
• Cloud Computing (AWS, Azure, Google Cloud)
• Data Analytics for Business Insights

• Successfully led the ADCP IT carve-out from ADCB, implementing a new IT infrastructure post-merger that aligned with business objectives and improved operational efficiency.
• Spearheaded the implementation of Yardi ERP system for property management operations, resulting in streamlined processes and enhanced reporting capabilities.
• Managed the deployment of CRM solutions integrated with Cognos and Business Objects, significantly improving customer relationship management and data-driven decision making.
• Led cross-functional teams in delivering multiple high-impact projects including KONY and ADCP, consistently meeting deadlines and quality standards.
• Implemented Agile SDLC processes for capability development projects, increasing project delivery speed and adaptability to changing requirements.
• Optimized resource allocation and established asset management techniques, resulting in substantial cost savings and improved tracking of technical assets from procurement to disposal.
• Developed and executed comprehensive risk assessment and mitigation strategies, ensuring smooth project execution in complex banking and property management environments.
• Cultivated strong relationships with global vendors and stakeholders, positioning yourself as a trusted advisor and facilitating successful project outcomes.
• Improved project financial management by identifying and resolving discrepancies between planned and actual costs, enhancing overall budget performance.
• Mentored and guided new employees, implementing strategies that maximized team performance and productivity in a fast-paced, technology-driven environment.

Certified Information Security Manager (CISM)

Project Management Professional (PMP)

ISO 27001 Lead Implementer

Salesforce Certified Administrator (SCA)

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)