RAHUL BHATIA
Brisbane,Queensland
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
Work History
Program Manager - VUSport
Super Six Sports Gaming
11.2022 - 07.2023
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Collaborated with business leadership to set priorities based on business needs and resource capacity.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
PEGA Business Architect - Verizon
Tata Consultancy Services
04.2020 - 11.2022
- Directed and led documentation of business requirements, functional specifications and other client deliverables.
- Partnered with stakeholders to build business cases and created portfolio proposals to achieve outcomes.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Collaborated with various project members like scrum master, developer and QA on a daily basis.
- Proficient in creating user stories in JIRA and documenting the requirements, solution and other artifacts on One Confluence .
Business Analyst - HDFC Securities
Tata Consultancy Services
11.2015 - 01.2020
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Performed gap analysis to identify areas of improvement.
- Conducted various demonstrations to stakeholders to simplify requirements.
QA - Croma Retail
Tata Consultancy Services
06.2013 - 10.2015
- Creating and executing test cases for testing various functionalities of Point of Sale (POS) Application
- Logging the defects in JIRA
- Coordinating with developers for issue fixes and defect closures.
Education
PGDM - Marketing Management
NMIMS
2017
Bachelors - Science (Computer Science
Mumbai University
2012
Skills
- Program Leadership
- Verbal and Written Communication
- Process Improvement
- Business Continuity
- Customer Satisfaction
- Interpersonal Skills
- Time Management
- Problem Solving
- Public Speaking
- Adaptable and Flexible
- Microsoft Office
- JIRA
Timeline
Program Manager - VUSport
Super Six Sports Gaming
11.2022 - 07.2023
PEGA Business Architect - Verizon
Tata Consultancy Services
04.2020 - 11.2022
Business Analyst - HDFC Securities
Tata Consultancy Services
11.2015 - 01.2020
QA - Croma Retail
Tata Consultancy Services
06.2013 - 10.2015
PGDM - Marketing Management
NMIMS
Bachelors - Science (Computer Science
Mumbai University
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