RAHUL BORSE
Senior Technical Consultant
Brisbane,QLD
Summary
Seasoned Technical Expert with more than 15 years of experience in Business Requirements Analysis, Solution Designing, Code Development, Testing and Implementation of Enterprise applications for various CRMs such as Verint Engagement Management and Oracle OBP. Experience as Senior Consultant managing large transformation projects for Insurance and Banking domains. Skilled in multiple Agile methodologies, stakeholder management and sprint planning.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
Senior Technical Consultant
Verint Systems
2015.04 - Current
- Working on Kana Enterprise-Verint Engagement Management CRM implementation at Queensland Police services, Suncorp and IAG (NRMA).
- I am responsible for designing and Implementing new business process requirements, UI/UX changes and continuous improvement initiatives.
- Collaborating with Developers, Platform Architects, Project Managers and Test analysts for better implementation of end to end solutions.
- Facilitated several design/discovery workshops to improve collaboration between different teams.
- Participating in release scoping and planning, user stories elaborations and prioritization, backlog refinement, T-Shirt estimates and test planning.
- Representing Verint at Client-Vendor meetings.
Agile Business Analyst
Suncorp Bank
2014.08 - 2015.04
- As a Technical Business Analysts in the Shared Services team, I was responsible for migrating/propagating Business Configurations from one environment to the other as part of Oracle Banking Platform migration program.
- Responsible for managing the development of Java web services, Spring-Hibernate based application which was actually being used for configuration migrations.
Tech Manager/Scrum Master
Tech Mahindra
2010.01 - 2014.06
- Developed and maintained end to end J2EE based wrappers/interfaces using Java Page Flows, Struts, EJB, JSP, Java web services, XML, JavaScript, Spring, Hibernate and Oracle as per the user story requirements.
- Involved in developing and validating Business requirements.
- Unit and integration testing of user story test cases using Test Driven Development and Continuous Integration.
- As Scrum Master, organized and facilitated delivery planning, daily stand-up meetings, code reviews and demos/showcases.
- Managed the life cycle of code development from sprint to sprint as part of Continuous Delivery.
- Encouraged other team members to follow best practices in design patterns, exception handling, performance management, and user interface design.
- Conducted demos and training sessions for user communities and process team members.
- Communicated with stakeholders through daily & weekly status update calls.
- Played a key role in refactoring of a java page flow based web application, which was a legacy application, facing many issues on Production.
Senior Software Engineer
Accenture
2006.12 - 2010.01
- Part of the “BT Classic” team responsible for the Design, Development and Maintenance of J2EE and Classic applications for a UK Telecom Major.
- Implemented best practices in Configuration Management for the project by introducing patch tracker and automatic builds.
- Developed ANT scripts for automatic build of one of the application which avoided manual build errors and improved overall time required for deployment.
Associate Technical Evangelist
Infosys Technologies
2006.01 - 2006.10
- Worked on Planning System used by the E&R team internally for planning different courses for the new trainees.
- Worked as a JSP programmer, responsible for designing and coding the business logic for reservation part of the project.
- Worked on various PL/SQL procedures & triggers.
Lecturer & Project Co-ordinator
HAL College of Science
2002.08 - 2005.12
- Conducted lectures for under Graduate and under Post-Graduate students.
- Experience of working as External examiner for the final year Practical examinations.
- Represented HAL College at University level workshops for syllabus realignment of the subjects like Visual Basic, Windows SDK, RDBMS, C++ and Java.
Education
M.C.S. - Master’s Degree in Computer Science
Pune University, India
PuneB.C.S. - Bachelor’s Degree in Computer Science
Pune University, India
NashikSkills
Architecture: Enterprise Architecture, Business Process Strategies, Technical Designs.
undefinedCertification
Certified Scrum Master - CSM
Timeline
Senior Technical Consultant
Verint Systems
2015.04 - Current
Agile Business Analyst
Suncorp Bank
2014.08 - 2015.04
Tech Manager/Scrum Master
Tech Mahindra
2010.01 - 2014.06
Senior Software Engineer
Accenture
2006.12 - 2010.01
Associate Technical Evangelist
Infosys Technologies
2006.01 - 2006.10
Lecturer & Project Co-ordinator
HAL College of Science
2002.08 - 2005.12
M.C.S. - Master’s Degree in Computer Science
Pune University, India
B.C.S. - Bachelor’s Degree in Computer Science
Pune University, India
Certified Scrum Master - CSM
PRINCE2 Practitioner Certified
IT Infrastructure Library (ITIL) - 2011 Foundation Certificate in IT Service Management
Scrum fundamentals Certified
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