Rahul Goswami
Mount Clear,VIC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Manager
Metro Petroleum
09.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed and motivated employees to be productive and engaged in work.
Restaurant Manager
Masala Valley Indian Restaurant
09.2021 - 08.2022
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
Cashier
Woolworths Group
10.2019 - 08.2021
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Master Of Engineering Techonlogy - Mining Engineering
Federation University Australia
Ballarat, VICBachleor of Engineering - Mining Engineering
Government Engieering College Palanpur
University 04.2018
Skills
- Contract Management
- Strategic Planning
- Financial Management
- Business Administration
- Workforce Management
- Expense Tracking
- Staff Development
- Business Development
Languages
Gujarati
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Manager
Metro Petroleum
09.2022 - Current
Restaurant Manager
Masala Valley Indian Restaurant
09.2021 - 08.2022
Cashier
Woolworths Group
10.2019 - 08.2021
Master Of Engineering Techonlogy - Mining Engineering
Federation University Australia
Bachleor of Engineering - Mining Engineering
Government Engieering College Palanpur
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