Rahul Yadav

I'm a self-motivated individual with strong communication skills and focused on providing outstanding customer service to exceed expectations. In my previous roles, I've successfully demonstrated working under pressure both on my own as well as part of a team. I've strong collaborative skills and the ability to work in a team environment as well. As an individual with strong commitment to bring about successful relationships and the ability to prioritize and manage time effectively, I'm confident that I'll be best suited for this role. I am confident that my effective communication and interpersonal skills will be a valuable asset for the organization.

Hospitality professional with proven track record in managing hotel operations and enhancing guest satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, with expertise in conflict resolution and customer service excellence.

• Carefully mentored newly hired employees on customer service techniques which helped improve focus on guests and visitors.
• Supervised team of 12 staff members.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.