Rahul Sai Racha
Adelaide,SA
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
8
8
years of professional experience
Work History
Store Manager
united petroleum
Adelaide, SA
12.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared staff work schedules and assigned team members to specific duties.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Customer Service Representative
Ampol pty ltd
Sydney, NSW
06.2017 - 02.2023
- Implemented innovative methods for streamlining the customer service process.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong customer relationships to encourage repeat business.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
Education
Diploma And Advanced Diploma in Leadership And Management -
George Brown College
12-2023
Master of Science - Information Technology
Federation University Australia
Nsw06-2017
Graduate Diploma of Management -
Apex Institution of Education
Skills
- Operational budgeting
- Personnel development
- Hourly shift management
- Store operations oversight
- Promotional planning
- Root-cause analysis
- Team collaboration
- Multi-task management
- Stock management
- Retail store support
Timeline
Store Manager
united petroleum
12.2022 - Current
Customer Service Representative
Ampol pty ltd
06.2017 - 02.2023
Diploma And Advanced Diploma in Leadership And Management -
George Brown College
Master of Science - Information Technology
Federation University Australia
Graduate Diploma of Management -
Apex Institution of Education
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