Raili Anderson
Cairns,QLD
Summary
I am a dedicated professional with a history of enhancing operational efficiency in my own cafe. Excelled in team training, inventory management, and fostering supplier relationships, significantly improving service quality. Demonstrates punctuality, adaptability, and a keen attention to detail, ensuring compliance and customer satisfaction. Skilled in both kitchen management and personalized customer service, driving business growth and team performance. Highly motivated person with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations.
Overview
8
8
years of professional experience
Work History
Kitchen Hand
Tropic Spirit Catering
01.2024 - 03.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Transported food items from storage areas to kitchen for prepping.
Cafe Owner
Self Employed
03.2021 - 11.2023
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Implemented inventory management systems to minimize waste and optimize stock levels.
- Developed strong relationships with suppliers to ensure timely deliveries and favourable pricing terms.
- Managed day-to-day business operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Expanded menu offerings to cater to diverse dietary needs, increasing overall appeal of the cafe.
Barista
Cafe Matteo
03.2016 - 10.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee grinders, and other equipment.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
Education
Diploma - Hospitality
TAFE Queensland
Cairns, QLD03.2016
Skills
- Punctual and Reliable
- Dedicated Work Ethic
- Flexible and Adaptable
- Attention to Detail
References
Adele Johnston
Business Partner of Smith Street Cafe
0457674082
Nicole Griggs
Tropic Spirit Owner
04414275215
Brittany Bergers
Employee of Smith Street Cafe
0490816207
Timeline
Kitchen Hand
Tropic Spirit Catering
01.2024 - 03.2024
Cafe Owner
Self Employed
03.2021 - 11.2023
Barista
Cafe Matteo
03.2016 - 10.2020
Diploma - Hospitality
TAFE Queensland
Similar Profiles
Tatjana RohrmoserTatjana Rohrmoser
Chef at Tropic Spirit CateringChef at Tropic Spirit Catering
Sherry Shaw-WrightSherry Shaw-Wright
Real Estate Agent at Tropic Shores RealtyReal Estate Agent at Tropic Shores Realty
Naomi HinesNaomi Hines
Assembly Line Supervisor at Tropic Isle LivingAssembly Line Supervisor at Tropic Isle Living