Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

RAI HARSIMRAN

MELBOURNE,VICTORIA

Summary

Senior Business Analyst with over 7 years of experience in ICT Projects; specialising in product development, IT Infrastructure, client relations, and business process improvement. Recognised as a visionary and creative thinker, with strong analytical skills adept at conceptualising solutions that align advanced analytics with business strategy.

Overview

7
7
years of professional experience

Work History

Senior Lead Business Analyst

Barwon Health Hospital
02.2022 - 11.2024

Company Overview: Largest Public hospital in South-West Region of Victoria with over 16,000 staff; serving community since 1852

  • Lead a cross-functional team of 6 professionals, including testers, change analysts, and training staff; providing guidance, mentorship, and leadership to achieve project objectives and ensure successful delivery
  • Collaborate closely with business partners like Deloitte and Gartner to resolve complex business problems
  • Brought an 8yr old long-hauled project to fruition by collaborating closely with key stakeholders, and recommending solutions that led to 2X increase in team velocity
  • Address key challenges related to health data storage in Azure, encompassing information and platform security strategies, privacy impact assessments, backup solutions, and retention policies, saving the business over $5M AUD per annum, whilst ensuring all government guidelines are met
  • Work closely with Project Manager to curate project management plans using Agile, Waterfall and Hybrid Methodologies also recommending the best approach for different initiatives, leading to faster project delivery by 35%
  • Map the current state of the business to the future state, implement and document numerous business processes using BPMN, create change management plans and collaborate closely with change team to organise user training
  • Introduced new testing and tracking mechanisms to ensure technical solutions meets business requirements whilst targeting efficient delivery
  • Source information from various factions of business and create data, process, and system flow diagrams and leveraged those insights to propose solutions to business challenges
  • Attending and getting approvals at Technical CAB meetings for solution go-lives
  • Develop business cases and execute technical plans for the seamless integration of existing and new systems, ensuring alignment with both business objectives and IT strategy
  • Provide regular reporting to SteerCo and Chief Executives on key milestones and project risks, ensuring informed decision-making at the highest levels of leadership
  • Create implementation plans and go-live checklists to ensure timely delivery of projects assigned to my team
  • Requirement gathering, managing product backlog, writing epics/ user stories, acceptance criteria and test plans for business solutions
  • Largest Public hospital in South-West Region of Victoria with over 16,000 staff; serving community since 1852

Technical Business Analyst

Tandem Corp
03.2018 - 02.2022

Company Overview: Tandem corp. Previously known an ISGM, manages throughout Australia a subcontractor trade workforce in telecommunications and building sectors; medium size firm with around 800 employees

  • Successfully launched two major web applications for Tandem customers across Australia, enhancing user experience and functionality; Collaborating on all stages of SDLC from requirements gathering to production releases
  • Implemented organisation wide an Agile Transformation initiative co-ordinated organisation wide training and change management for the same
  • Writing clear user stories for assigned projects by translating business requirements into actionable items for technical teams
  • Managing sprint backlog effectively to improve team velocity
  • Implementing user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases
  • Managed organisational change management for implemented projects
  • Met with stakeholders to establish favourable business relationships and support mutually beneficial interests
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement
  • Mapped current business and operational processes and offered recommendations for improvement
  • Tandem corp
  • Previously known an ISGM, manages throughout Australia a subcontractor trade workforce in telecommunications and building sectors; medium size firm with around 800 employees

Education

Postgraduate Prof. year - Information and Communications Technology

Monash University
03.2018

Bachelor - Information Systems

Holmes Institute
06.2017

Graduate Diploma - IT and Networking

Victoria University
06.2015

Skills

  • Agile frameworks (Scrum & Kanban)
  • Business Processes (BPMN 20)
  • Change Management
  • Team Leadership and go-live strategies
  • Over 50 IIBA Business Analysis Frameworks
  • Full stack application development
  • Disaster Recovery and Business Continuity
  • Information Security
  • Microsoft 365 and Azure
  • SAP Success Factors
  • API Mapping
  • UX/UI design

Hobbies and Interests

  • Gym, Yoga
  • Passionate about World History and Cultural explorations
  • Camping and Outdoor Activities
  • Global Cuisines

Timeline

Senior Lead Business Analyst

Barwon Health Hospital
02.2022 - 11.2024

Technical Business Analyst

Tandem Corp
03.2018 - 02.2022

Postgraduate Prof. year - Information and Communications Technology

Monash University

Bachelor - Information Systems

Holmes Institute

Graduate Diploma - IT and Networking

Victoria University
RAI HARSIMRAN