Raina Hotene
Perth
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
17
17
years of professional experience
Work History
Kwinana Rugby Club Canteen Worker
Kwinana Rugby Union Association
Kwinana
06.2022 - Current
- Inspected outgoing shipments for accuracy before dispatching from warehouse.
- Collaborated with other departments to resolve issues during manufacturing operations.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Established professional working relationships with staff from various levels.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Developed positive customer relationships through friendly greeting and excellent service.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Built and maintained working relationships with peers and upper management.
- Addressed customer needs, responding to specific requests.
- Upheld high standards of productivity and quality in operations.
- Looked for ways to go above and beyond job requirements.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
School Canteen
Pork Kennedy Primary School
Port Kennedy
03.2023 - 05.2025
- Loaded materials onto conveyor belts in accordance with specific instructions from supervisors.
- Performed daily quality control checks on machinery.
- Mixed together different flavors to create unique combinations of ice cream products per customer orders.
- Checked product temperatures and ensured they were within safety standards.
- Maintained a clean work area by sweeping, mopping, and disposing of waste properly.
- Assisted in the preparation of ingredients for production use.
Butcher and Retail Shop Assistant
Han’s Ltd
Wacol
01.2014 - 09.2016
- Maintained a clean working environment by regularly mopping floors and wiping down surfaces.
- Ensured that all food safety regulations were followed at all times while preparing food.
- Operated slicers, grinders and other butcher shop equipment safely.
- Trained new employees in proper safety procedures for handling meat products.
- Inspected meats for quality assurance before selling them to customers.
- Provided excellent customer service by answering questions about product selection.
- Received and processed customer orders for meat products.
- Assisted customers with special orders or requests for certain cuts of meat.
- Cleaned and sanitized work areas to maintain health standards.
- Performed minor maintenance tasks on butcher shop equipment as needed. Cold meat slicers
- Organized and maintained inventory of fresh, frozen, meats. And fresh Vegetables
- Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Followed emergency procedures in event of workplace accidents.
- Prepared specialty meat products, such as sausages, ham, and cured meats.
Food Preparation Supervisor
Creative Cuisine
Salisbury
01.2013 - 02.2014
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- Monitored employee productivity to provide constructive feedback and coaching.
- Streamlined workflow processes, reducing project completion times.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Trained new employees on company policies, job duties, and performance expectations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Mine Site Cleaner
Spotless Cleaning Ltd
North QLD
01.2011 - 01.2013
- Inspected safety equipment to ensure proper functioning.
- Washed dishes in the kitchen area.
- Adhered to established procedures for mixing chemical solutions used for cleaning purposes.
- Reported any damages or maintenance issues to supervisor.
- Ensured that hazardous materials were handled safely according to OSHA standards.
- Stocked supplies such as toilet paper and hand soap in restrooms.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks, floors.
- Disinfected surfaces with appropriate chemicals following safety guidelines.
- Mixed water and detergents in containers prior to use for various tasks.
- Provided assistance for organizing storage closets or cupboards.
- Followed established protocols for handling hazardous materials safely.
- Dusted furniture and fixtures.
- Removed trash from receptacles around the site.
- Swept and mopped floors in offices, hallways, stairwells, and other areas.
- Assisted with special projects related to deep cleaning of facility.
Construction & Office Site Cleaner Supervisor
Better Deal Cleaning
Redbank
01.2008 - 02.2011
- Cleaned windows, walls, mirrors, and furniture using appropriate cleaning products.
- Ensured that hazardous materials were handled safely according to OSHA standards.
- Swept and mopped floors in offices, hallways, stairwells, and other areas.
- Followed safety protocols while operating cleaning equipment.
- Disinfected surfaces with appropriate chemicals following safety guidelines.
- Reported any damages or maintenance issues to supervisor.
- Dusted furniture and fixtures.
- Sanitized high-touch surfaces including door handles, light switches, countertops.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks, floors.
- Stocked supplies such as toilet paper and hand soap in restrooms.
- Performed routine checks of equipment before each shift to ensure proper functioning.
- Assisted with special projects related to deep cleaning of facility.
- Removed trash from receptacles around the site.
- Mixed water and detergents in containers prior to use for various tasks.
- Washed dishes in the kitchen area.
- Maintained tidiness of all common areas on a daily basis.
- Emptied waste bins throughout the building.
- Vacuumed carpets and upholstery.
Education
Some College (No Degree) - 5 Years High School
Taihape Primary High School
New Zealand Skills
- Site clearing
- Truck unloading
- Cleaning
- Inventory stocking
- Restocking skills
- Creativity and innovation
- Work planning and scheduling
- Production support
- Problem-solving
- Attention to detail
- Customer relations
- Item restocking
- Verbal and written communication
- Customer service
- Cleaning and sanitation
Timeline
School Canteen
Pork Kennedy Primary School
03.2023 - 05.2025
Kwinana Rugby Club Canteen Worker
Kwinana Rugby Union Association
06.2022 - Current
Butcher and Retail Shop Assistant
Han’s Ltd
01.2014 - 09.2016
Food Preparation Supervisor
Creative Cuisine
01.2013 - 02.2014
Mine Site Cleaner
Spotless Cleaning Ltd
01.2011 - 01.2013
Construction & Office Site Cleaner Supervisor
Better Deal Cleaning
01.2008 - 02.2011
Some College (No Degree) - 5 Years High School
Taihape Primary High School