Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Raina Singh

Milperra,NSW

Overview

13
13
years of professional experience
1
1
Certification

Work History

Private Tutoring - Self Employed

Self Employed
05.2019 - Current
  • Provide face to face English tutoring to high school students.
  • Long term students

Full Time NSW Office Administrator/HO Receptionist

Powerflo Solutions
08.2023 - 02.2024
  • Daily use of Pronto, to input, track, and update new and existing order
  • Create weekly reports on excel, for territories responsible for (NSW/SA)
  • Create spreadsheets/info reports to monitor urgent and upcoming orders
  • Handle clients’ enquiries, within a 24hr window
  • Communicate with all levels of the organisation to ensure smooth process of each order at each stage
  • Aid with housekeeping duties, including creating PowerPoints, function planning and taxi pickups
  • Using sales skills to gain/retain sales

Full Time Internal Sales & Marketing

Actwell Lighting
01.2022 - 01.2023
  • Effectively handles duties regarding quotes, internal software management, emails, phone queries, orders, delivery, and inventory
  • In charge of social media, content creation, marketing – able to liaise with companies and individuals to set up social projects and meetings
  • Able to create a unique vibe in the office, would organise lunch, group bonding, in office events and keep everyone happy and bellies full
  • A friend to all, helpful, thoughtful, and caring to all – will go out of my way to help and create a safe productive workspace
  • Create adds, take pictures as well as create and edit catalogues.

Casual Mentor, Supervisor

Connecting Families
10.2021 - 10.2022
  • Facilitated and conducted client mentoring and supervision with while liaising with management
  • Gathered appropriate data from client visits to deliver a detailed report within 24 hours of visitation
  • Promptly and in a timely manner travelled to locations allowing sufficient travel time
  • Fostered a safe environment for both parents and children who may be vulnerable
  • Professionally relayed messages from both parties which increased reliability and standards of the overall company
  • Sensibly handle sensitive and personal information
  • In the top 5% of employees who were requested by families as the reoccurring supervisor for all future visits
  • Logged kms travelled and kept under my budget for mentoring shifts.

Tutor

Intuitive Education
09.2018 - 05.2019
  • Developed and implanted comprehensive lesson plans specific to each student
  • Monitored, assessed and remediated student performance
  • Enhanced lessons through integration of innovative educational teaching, such as Google Drive, Google Calender as well as ipads
  • Communicated with parents and teachers about students progress
  • Aided in after school classes at school locations for a small group of students with learning difficulties.

Casual Sales Assistant

Pandora
10.2016 - 12.2018
  • Cross trained to work independently in POS technology and inventory management
  • 100% in achieving KPI goals
  • Initiated friendly conversations with each customer to determine type of assistance required
  • Maintained current store, product and promotional impressions to increase sales
  • Valued customer loyalty, retaining a average repeat customer scores 20% higher than other associates.

Casual Sale Assistant

Zara
10.2016 - 11.2017
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Managed cash register operations using POS system including processing sales etc.
  • Maintained accurate and attractive merchandise displays to maximize purchases
  • Greeted each customer and offered assistance in the form of excellent customer service
  • Kept records and sales information in check

Clerical Assistant

Retina Consultants
10.2011 - 12.2012
  • Assisted orthoptist with dilation and successfully ran and organised front desk
  • Provide ad hoc administration tasks when assigned by management such as data entry and data manipulation, filing and recording keeping
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements
  • Answered phone calls to direct inquiries, answer customer questions and schedule appointments
  • Made travel arrangements by researching and scheduling flights, car rentals and hotel accommodations.

Education

Bachelor of Arts Pathways To Teaching -

Western Sydney University
Sydney, NSW
02.2024

Skills

  • Excellent Interpersonal skills
  • Microsoft proficiency
  • Smoothly handle difficult clients/customers
  • KPI focused
  • Phone based experience
  • Proficiency in English – both verbal and written
  • Critical thinker
  • Organised with leadership qualities
  • Administrative Support
  • People person and a problem solver
  • Attention to detail and active listener
  • Time Management

References

To be provided upon request

Certification

  • Current First Aid
  • Current Drivers Licence
  • Current Police Check
  • Current Working with Children’s Check
  • Multi-Media Marketing - Open Colleges
  • Certificate II in Retail Makeup and Skin care – Open Colleges
  • Certificate II in Business - Higher School Certificate
  • Higher School Certificate

Timeline

Full Time NSW Office Administrator/HO Receptionist

Powerflo Solutions
08.2023 - 02.2024

Full Time Internal Sales & Marketing

Actwell Lighting
01.2022 - 01.2023

Casual Mentor, Supervisor

Connecting Families
10.2021 - 10.2022

Private Tutoring - Self Employed

Self Employed
05.2019 - Current

Tutor

Intuitive Education
09.2018 - 05.2019

Casual Sales Assistant

Pandora
10.2016 - 12.2018

Casual Sale Assistant

Zara
10.2016 - 11.2017

Clerical Assistant

Retina Consultants
10.2011 - 12.2012

Bachelor of Arts Pathways To Teaching -

Western Sydney University

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Raina Singh