Raina Singh
Milperra,NSW
Overview
13
13
years of professional experience
1
1
Certification
Work History
Private Tutoring - Self Employed
Self Employed
Sydney
05.2019 - Current
- Provide face to face English tutoring to high school students.
- Long term students
Full Time NSW Office Administrator/HO Receptionist
Powerflo Solutions
Silverwater
08.2023 - 02.2024
- Daily use of Pronto, to input, track, and update new and existing order
- Create weekly reports on excel, for territories responsible for (NSW/SA)
- Create spreadsheets/info reports to monitor urgent and upcoming orders
- Handle clients’ enquiries, within a 24hr window
- Communicate with all levels of the organisation to ensure smooth process of each order at each stage
- Aid with housekeeping duties, including creating PowerPoints, function planning and taxi pickups
- Using sales skills to gain/retain sales
Full Time Internal Sales & Marketing
Actwell Lighting
Rydalmere
01.2022 - 01.2023
- Effectively handles duties regarding quotes, internal software management, emails, phone queries, orders, delivery, and inventory
- In charge of social media, content creation, marketing – able to liaise with companies and individuals to set up social projects and meetings
- Able to create a unique vibe in the office, would organise lunch, group bonding, in office events and keep everyone happy and bellies full
- A friend to all, helpful, thoughtful, and caring to all – will go out of my way to help and create a safe productive workspace
- Create adds, take pictures as well as create and edit catalogues.
Casual Mentor, Supervisor
Connecting Families
Sydney
10.2021 - 10.2022
- Facilitated and conducted client mentoring and supervision with while liaising with management
- Gathered appropriate data from client visits to deliver a detailed report within 24 hours of visitation
- Promptly and in a timely manner travelled to locations allowing sufficient travel time
- Fostered a safe environment for both parents and children who may be vulnerable
- Professionally relayed messages from both parties which increased reliability and standards of the overall company
- Sensibly handle sensitive and personal information
- In the top 5% of employees who were requested by families as the reoccurring supervisor for all future visits
- Logged kms travelled and kept under my budget for mentoring shifts.
Tutor
Intuitive Education
Sydney
09.2018 - 05.2019
- Developed and implanted comprehensive lesson plans specific to each student
- Monitored, assessed and remediated student performance
- Enhanced lessons through integration of innovative educational teaching, such as Google Drive, Google Calender as well as ipads
- Communicated with parents and teachers about students progress
- Aided in after school classes at school locations for a small group of students with learning difficulties.
Casual Sales Assistant
Pandora
Sydney CBD
10.2016 - 12.2018
- Cross trained to work independently in POS technology and inventory management
- 100% in achieving KPI goals
- Initiated friendly conversations with each customer to determine type of assistance required
- Maintained current store, product and promotional impressions to increase sales
- Valued customer loyalty, retaining a average repeat customer scores 20% higher than other associates.
Casual Sale Assistant
Zara
Miranda
10.2016 - 11.2017
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Managed cash register operations using POS system including processing sales etc.
- Maintained accurate and attractive merchandise displays to maximize purchases
- Greeted each customer and offered assistance in the form of excellent customer service
- Kept records and sales information in check
Clerical Assistant
Retina Consultants
Hurstville
10.2011 - 12.2012
- Assisted orthoptist with dilation and successfully ran and organised front desk
- Provide ad hoc administration tasks when assigned by management such as data entry and data manipulation, filing and recording keeping
- Assisted team members with special projects by coordinating records and resources to meet expected requirements
- Answered phone calls to direct inquiries, answer customer questions and schedule appointments
- Made travel arrangements by researching and scheduling flights, car rentals and hotel accommodations.
Education
Bachelor of Arts Pathways To Teaching -
Western Sydney University
Sydney, NSW02.2024
Skills
- Excellent Interpersonal skills
- Microsoft proficiency
- Smoothly handle difficult clients/customers
- KPI focused
- Phone based experience
- Proficiency in English – both verbal and written
- Critical thinker
- Organised with leadership qualities
- Administrative Support
- People person and a problem solver
- Attention to detail and active listener
- Time Management
References
To be provided upon request
Certification
- Current First Aid
- Current Drivers Licence
- Current Police Check
- Current Working with Children’s Check
- Multi-Media Marketing - Open Colleges
- Certificate II in Retail Makeup and Skin care – Open Colleges
- Certificate II in Business - Higher School Certificate
- Higher School Certificate
Timeline
Full Time NSW Office Administrator/HO Receptionist
Powerflo Solutions
08.2023 - 02.2024
Full Time Internal Sales & Marketing
Actwell Lighting
01.2022 - 01.2023
Casual Mentor, Supervisor
Connecting Families
10.2021 - 10.2022
Private Tutoring - Self Employed
Self Employed
05.2019 - Current
Tutor
Intuitive Education
09.2018 - 05.2019
Casual Sales Assistant
Pandora
10.2016 - 12.2018
Casual Sale Assistant
Zara
10.2016 - 11.2017
Clerical Assistant
Retina Consultants
10.2011 - 12.2012
Bachelor of Arts Pathways To Teaching -
Western Sydney University