Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raine Er

Summary

Skilled Hair Dresser with a proven track record at Honey Blonde Hair Salon, adept in hair styling techniques and advanced communication. Elevated client satisfaction and loyalty through innovative cuts and personalized consultations, mentoring junior stylists in cutting-edge styles. Achieved a significant increase in repeat clientele, demonstrating a blend of creative flair and customer service excellence.

Overview

17
17
years of professional experience

Work History

Hair Dresser

Honey Blonde Hair Salon
06.2021 - Current
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Maintained regular client list and successfully handled walk-in customers.

Hair Dresser

Hair to Hair
10.2017 - 04.2021
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
  • Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Resolved guest complaints about service or style.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Offered professional cuts, color services and extensions to salon customers.
  • Demonstrated thorough knowledge of all salon products and services.

Hair Dresser

Home Hair Studio
07.2013 - 04.2017
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
  • Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
  • Answered phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.

Hair Dresser

QQ Cut
02.2008 - 05.2013
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Education

High School Diploma -

Miko Academy
Malaysia
01-2003

Skills

  • Hair styling techniques
  • Client consultation
  • Advanced communication skills
  • Men and women haircuts
  • Quick learner
  • Salon treatments
  • Scalp massage
  • Hair cutting and trimming

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working

Timeline

Hair Dresser

Honey Blonde Hair Salon
06.2021 - Current

Hair Dresser

Hair to Hair
10.2017 - 04.2021

Hair Dresser

Home Hair Studio
07.2013 - 04.2017

Hair Dresser

QQ Cut
02.2008 - 05.2013

High School Diploma -

Miko Academy
Raine Er