RAISA MAHBOOB
Gilles Plains,Australia
Summary
Experienced with overseeing retail pharmacy operations, ensuring efficient service and compliance. Utilizes leadership and team-building skills to create cohesive work environment. Track record of implementing process improvements to enhance customer satisfaction. Holds full work rights in Australia.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Pharmacy Manager
Lazz Pharma Ltd
Dhaka, Bangladesh
07.2020 - 06.2023
- Managed daily pharmacy operations, ensuring compliance with regulatory standards and policies.
- Supervised staff, fostering a collaborative environment to enhance team performance and service quality.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs for new employees, improving onboarding efficiency and knowledge retention.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Fostered a positive work environment by addressing staff concerns promptly and fairly.
- Managed pharmacy inventory for optimal product availability and reduced waste.
Retail Pharmacist
Lazz Pharma Ltd
Dhaka, Bangladesh
04.2017 - 06.2020
- Dispensed prescription medications accurately while adhering to safety protocols.
- Provided patient counselling on medication use and potential side effects.
- Collaborated with healthcare professionals to optimize patient care and medication therapy management.
- Conducted medication reviews to identify interactions and ensure compliance.
- Managed inventory levels, ensuring availability of medications while minimizing waste.
- Assisted in developing educational materials for patients on chronic disease management strategies.
Internship
Renata Limited
Bangladesh
02.2011 - 08.2011
- Reviewed and interpreted prescriptions for accuracy and compliance with regulations.
- Assisted in managing patient medication therapy to improve health outcomes.
- Conducted patient counselling sessions on medication usage and potential side effects.
- Collaborated with healthcare teams to optimize pharmacotherapy and enhance patient care.
- Developed educational materials for patients regarding medication adherence strategies.
- Implemented pharmacy protocols to ensure safety in dispensing processes and inventory management.
Education
Master of Science - Biotechnology
Flinders University
Adelaide, SA07-2025
Master of Science - Pharmaceutical Technology
University of Asia Pacific
Bangladesh01-2014
Bachelor of Science - Pharmacy
East West University
Bangladesh12-2010
Skills
- Drug inventory control
- Dispensing support & patient service
- SOP, GMP & WHS compliance
- Teamwork & multitasking
- Customer service excellence
- Basic computer skills
- POS system operation
- Knowledge of MINFOS or FRED systems
Languages
English
Full Professional
Hindi
Professional Working
Certification
- Good Manufacturing Practice (GMP) and Quality Systems – Flinders University
- Workplace Health and Safety (WHS) Induction – Flinders University
- Biosafety Training – Flinders University
- PC1 and PC2 laboratory induction training – Flinders University
Driving License
Holds full Australian driver's language
Timeline
Retail Pharmacy Manager
Lazz Pharma Ltd
07.2020 - 06.2023
Retail Pharmacist
Lazz Pharma Ltd
04.2017 - 06.2020
Internship
Renata Limited
02.2011 - 08.2011
Master of Science - Biotechnology
Flinders University
Master of Science - Pharmaceutical Technology
University of Asia Pacific
Bachelor of Science - Pharmacy
East West University