RAISSA PIMENTA BARBOSA
Belo Horizonte,Minas Gerais
Resumo
Biomedical specialist qualified in Toxicology and Clinical Analysis, with a solid academic background and practical experience in both forensic laboratories and hospital environments, I am dedicated to contributing with precision, ethics and commitment in all my professional activities. During my professional journey, I had the opportunity to develop valuable administrative and operational skills, performing different roles in different organizational contexts. These experiences have provided me with the ability to work effectively in a dynamic, high-pressure environment. Furthermore, my involvement in laboratory environments was fundamental to developing my technical skills and specialized knowledge in the areas. I constantly seek challenges that allow me to expand my horizons and improve my skills in search of continuous personal and professional growth.
Visão geral
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Experiência profissional
Customer Service Assistant
LOCALIZA RENT A CAR SA
Belo Horizonte, Minas Gerais
2024.05 - 2025.01
- Assisted customers with vehicle rentals, contract processing, and returns, ensuring a smooth and efficient experience.
- Provided in-person and phone support, resolving issues with professionalism and a customer-first mindset.
- Managed documentation, checked vehicle conditions, and coordinated with operational teams.
- Handled payments, invoicing, and data entry with accuracy.
- Contributed to maintaining high customer satisfaction and supporting daily branch operations.
Receptionist
SEMPRE MAIS BELEZA E ESTETICA LTDA
Belo Horizonte , Minas Gerais
2024.03 - 2025.05
- Provided warm and professional front-desk service, greeting clients and answering phone calls.
- Managed appointment scheduling and organized practitioners’ calendars.
- Handled payments, processed transactions, and balanced the cash register.
- Supported the clinic’s social media presence by helping with content and promotions.
- Ensured a clean, organized, and welcoming reception area to enhance client experience.
Intern
Vila da Serra Hospital
Nova Lima
2024.08 - 2024.12
- Receiving, inspecting and preparing samples, including fecal sedimentation.
- Microscopic monitoring, primary cultivation and slide staining.
- Typing and monitoring results.
- Controls, calibration and supervision of exams.
- Monitoring of microscopy and bed collection tasks.
Intern
Institute of Criminalistics at Civil Police of Minas Gerais
Belo Horizonte
2023.01 - 2023.07
- Analysis and identification of drugs, poisons and medicines using colorimetric tests, ATR-FTIR and CCD.
- Administrative support for laboratory operations.
- Assistance to Criminal Experts in their daily tasks.
Operational
World Study
Belo Horizonte
2021.10 - 2023.01
- Operational support in exchange processes.
- Assistance and guidance to customers interested in exchange programs.
- Logistics coordination of travel and documentation.
Young Apprentice Administrative Assistant
Belgo Bekaert Arames Ltda
Contagem
2018.08 - 2018.12
- Assistance with administrative tasks, answering phones.
- Management of physical and electronic documents.
- Collaboration with the Human Resources department in recruitment activities.
Formação acadêmica
Biomedicine - undefined
Una Barreiro
Belo Horizonte 2020.08 - 2023.12
Administrative Procedures - undefined
SENAI Euvaldo Lodi
2018.08 - 2018.12
High school - undefined
Alberto Delpino State School
Belo Horizonte 2016.02 - 2017.04
Habilidades e competências
- Microsoft PowerPoint
- Ability to Work in a Team
- Computer Skill
- Microsoft Office
- Teamwork
- Communication
- Ability to Work Remotely
Certificados
English exchange in Toronto, SPROTT SHAW LANGUAGE COLLEGE, Toronto, Ontario, Canada, 09/01/19, 02/29/20
Linha do tempo
Intern
Vila da Serra Hospital
2024.08 - 2024.12
Customer Service Assistant
LOCALIZA RENT A CAR SA
2024.05 - 2025.01
Receptionist
SEMPRE MAIS BELEZA E ESTETICA LTDA
2024.03 - 2025.05
Intern
Institute of Criminalistics at Civil Police of Minas Gerais
2023.01 - 2023.07
Operational
World Study
2021.10 - 2023.01
Biomedicine - undefined
Una Barreiro
2020.08 - 2023.12
Young Apprentice Administrative Assistant
Belgo Bekaert Arames Ltda
2018.08 - 2018.12
Administrative Procedures - undefined
SENAI Euvaldo Lodi
2018.08 - 2018.12
High school - undefined
Alberto Delpino State School
2016.02 - 2017.04